Pharmacy Technician-Retail (4002)

Position Summary:

The Retail Pharmacy Technician supports safe, accurate, and customer-focused medication services within the outpatient retail pharmacy. This role works closely with the pharmacist and other pharmacy team members to prepare prescriptions, manage inventory, process transactions, and provide clear, courteous communication to patients. As part of a collaborative and well-organized pharmacy environment, the technician helps ensure compliance with state and federal regulations, maintains the confidentiality of patient information, and supports efficient daily operations. Through consistent attention to detail, dependable teamwork, and a patient-centered approach, the Retail Pharmacy Technician helps promote timely access to medications and a positive overall patient experience.

Key Responsibilities:

• Prepare, package, and label prescription medications in accordance with pharmacist direction and established retail pharmacy standards.
• Process prescription orders, insurance claims, and customer transactions while maintaining accuracy, confidentiality, and regulatory compliance.
• Maintain pharmacy inventory by receiving shipments, stocking shelves, rotating products, and monitoring for outdates or storage issues.
• Assist customers at the counter and by phone, providing clear communication, gathering necessary information, and directing clinical questions to the pharmacist.
• Document all required activities in pharmacy software systems and support accurate recordkeeping, billing, and compliance workflows.
• Follow safety, quality, and infection-prevention procedures while contributing to an organized, efficient, and patient-centered retail environment.