Phone Appointment Coordinator / Cashier

Joseph ChevroletCincinnati, Ohio

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

We are seeking a Phone Appointment Coordinator / Cashier with excellent customer service skills and a winning attitude. This individual will answer calls and assist with scheduling, make outbound calls for service, and perform cashier responsibilities as needed. This position requires a customer service mentality, basic accounting skills, and knowledge of routine accounting functions in both accounts receivable and payable.

At Joseph Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Discounts on products and services

Responsibilities

Answer phones and schedule customers for service appointments.
Make outbound phone calls to generate additional service business.
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
Assist the managers with various clerical duties as needed.
Be friendly, professional, courteous and efficient when working with all customers and employees.
Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
As needed, receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Make change accurately and issue receipts to customers.

Qualifications

Experience with Microsoft Office suite is a plus
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance

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FAQs About Phone Appointment Coordinator / Cashier Jobs at Joseph Chevrolet

What is the work location for this position at Joseph Chevrolet?

This job at Joseph Chevrolet is located in Cincinnati, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Joseph Chevrolet?

Employer has not shared pay details for this role.

What employment applies to this position at Joseph Chevrolet?

Joseph Chevrolet lists this role as a Full-time position.

What experience level is required for this role at Joseph Chevrolet?

Joseph Chevrolet is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Joseph Chevrolet for this role?

Joseph Chevrolet offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Joseph Chevrolet?

You can apply for this role at Joseph Chevrolet either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.