Physical/Rehab Therapy Administrative Receptionist

The Rehab Therapy Administrative Receptionist serves as a resource and coordination point for others internally and externally in helping create a professional therapy practice environment that focuses on quality care and services and is an efficient and effective running department. Answers the telephone, schedules departmental patient visits/appointments for patients to see PTs, OTs, or PTAs, may fill out paper work as well as follow-up paperwork, forms and processes for insurance claims billing and/or denials as well as assisting the PTs and PTAs as needed. Helps manage and maintain PT/OT office filings and other duties as assigned. The Administrative Receptionist is responsible for coordinating and communicating not only within the PT Department among all of its members, and within appropriate guidelines outside of the department.