Physical Therapy Coordinator
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Overview
Job Description
Location: Peabody
Work Hours: 8:30am-4:30pm
Days: Monday through Friday
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Serves as the primary patent liaison between Orthopaedic Surgical Associates and Therafit; and is the initial person to greet, instruct and direct all patients scheduling with and visiting the office- utilizing skills of tact, drive and confidentiality in a professional manner.
The Physical Therapy Coordinator is expected to follow the daily protocols of the practice. You are expected to represent our company keeping our vision at the forefront of each patient interaction.
Responsibilities/Duties:
Primary Scheduling Point Representative:
Maintain appointment computer scheduling in accordance with office scheduling policies for all Physical Therapy, including:
Scheduling patients in person at the OSA office
Calling to pre-schedule OSA surgical patients for physical therapy
Administrative Support:
Contacting / interacting with appropriate people and facilities, such as physician offices, hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care.
Liaison between OSA and Therafit offices
Handle call volume with accuracy and efficiency for Physical Therapy and chart coordination and preparation
Verify patient insurance benefits and referrals/authorizations available.
Perform other administrative support as required.
On-Site Clinic Location Back-Up:
Check in / Check Out patients; verify and update all demographic and insurance information and collection of co-payments resulting in proper cash reconciliation.
Other duties as assigned by managers and leads
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