Physician Billing Representative - Full Time

Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital-a 160-bed acute care community teaching hospital and Planetree International's flagship facility-Griffin Health emphasizes kindness, respect, and active patient engagement.

Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek's "World's Best Hospital" list for the last 5 consecutive years, LOWN Institute's top state ranking for outcomes, and Becker's "100 Best Community Hospitals" designation, as well as Fortune's Magazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves.

Griffin's suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.

Job Summary

The Physician Biller is responsible for ensuring accurate and timely billing, claims follow-up, and accounts receivable management for physician services. This role supports the revenue cycle by working claim holds, denials, aging accounts, and patient billing inquiries while maintaining compliance with organizational policies, payer guidelines, and regulatory requirements.

Responsibilities

• Manage and resolve claim holds, manager holds, and claim denials on a daily basis.

• Review and work accounts receivable using the A/R Aging Wizard daily.

• Process missing slips and submit claims accurately and promptly.

• Accurately collect patient copayments and establish payment plans when applicable.

• Promptly and courteously answer telephone calls and relay accurate messages.

• Greet patients and visitors in a friendly, professional manner and assist with billing questions.

• Communicate with physicians and offices regarding outstanding missing slips.

• Perform all other duties as needed.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Previous physician billing or healthcare revenue cycle experience strongly preferred.