Pick Up Support Warehouse Supervisor/Specialist

Job Title: Pick-Up Warehouse Supervisor

Key Responsibilities:

• Oversee fleet and driver resources operated by Delivery Service Partners (DSPs), as well as source and manage external service providers;
• Manage first-mile pickup drivers within assigned regions/ZIP codes, plan and assign daily pickup routes, and ensure timely execution of pickup operations;
• Take ownership of first-mile pickup quality, efficiency, and cost control, and respond effectively to operational issues and emergencies;
• Build and enhance first-mile pickup capacity through process optimization and resource coordination;
• Review and optimize first-mile workflows and operating models to continuously improve efficiency and performance;
• Coordinate first-mile–related information internally and externally, maintaining strong relationships with customers, DSPs, and vendors;
• Dispatch and communicate with drivers to complete pickups from vendors and customers;
• Complete other tasks assigned by management.

Requirements

· Bachelor’s degree or equivalent, bilingual Mandarin required.

· Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.

· Proven ability to lead and motivate a team while maintaining a safe working environment.

· Strong organizational and communication skills, able to work under pressure.

Join SwiftX Inc. to contribute to a growing team dedicated to excellence! Explore our current job openings and apply today!

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD