Platform Engineer / DevOps

Hilbert's AISan Francisco, California

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Job Description

Hilbert is a scalable, data science-first growth engine that gives B2C teams predictive clarity into user behavior, revenue drivers, and the actions that drive sustainable growth. Fully agentic by design, Hilbert shrinks months-long decision cycles to minutes.

From Fortune 10 enterprises to beloved brands like FreshDirect, Blank Street, and Levain Bakery, operators run their growth on Hilbert. We're also co-building alongside leading AI companies.

You are the engine that keeps our infrastructure humming. Reporting to the Lead Platform Engineer, you are responsible for the day-to-day reliability, performance, and security of Hilbert’s production environments. You are the "first responder" for infra issues and the "enabler" for our Software and Data engineers, ensuring they have the environments and tools (Queues, DBs, CI/CD) they need to ship fast.

THE ROLE

The "Swiss Army Knife": You are comfortable jumping between a K8s configuration, a GitHub Action pipeline, and a MongoDB scaling issue.
Automation Enthusiast: If you have to do something twice, you write a script for it.
Reliability Obsessed: You understand that "down-time" for our portal means "lost trust" for our customers.
Cloud Native: Strong experience with Docker, Kubernetes, and Terraform/CloudFormation.

WHAT YOU'LL DO

Maintain and monitor our AWS EKS clusters and supporting services (Redis, Mongo, SQS).
Work with the Software team to provision new environments for "Design Partner" projects.
Support the "Packaging" initiative by testing Helm charts in various simulated environments.

Bonus Points

Observability Specialist: Experience setting up Prometheus, Grafana, or Datadog dashboards that actually tell a story.
Infra as a Code: Ability to write clean, maintainable code for custom infra-automation.
Database Management: Hands-on experience with ClickHouse or MongoDB performance tuning.Location

San Francisco, or Istanbul

At least 5 hours overlap with PST timezone (7am-5pm)

Compensation

Competitive salary + equity package, commensurate with experience.Performance-based bonuses tied to project milestones and customer impact.

The Hiring Journey

Short form → Intro call → Technical working session → Team conversations → Offer

Fast, human, no bureaucracy.

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FAQs About Platform Engineer / DevOps Jobs at Hilbert's AI

What is the work location for this position at Hilbert's AI?

This job at Hilbert's AI is located in San Francisco, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Hilbert's AI?

Employer has not shared pay details for this role.

What employment applies to this position at Hilbert's AI?

Hilbert's AI lists this role as a Full-time position.

What experience level is required for this role at Hilbert's AI?

Hilbert's AI is looking for a candidate with "Senior-level" experience level.

Does Hilbert's AI allow remote work for this role?

Yes, this position at Hilbert's AI supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Hilbert's AI?

You can apply for this role at Hilbert's AI either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.