Platform Support & Security Analyst

GritHR Solutions, LLCPlantation, FL

$70,000 - $82,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$70,000-$82,000/year

Job Description

We’re seeking a Platform Support & Security Analyst to join our Support, Operations & Security team. This role is ideal for someone who enjoys working across IT operations, cloud platforms, and cybersecurity to help build secure, reliable, and efficient systems.

As a key member of the team, you’ll support our employees, maintain critical platform operations, monitor security tools and controls, and help strengthen our security posture. You’ll play an important role in ensuring our technology environment remains reliable while supporting our ongoing SOC 2 compliance program.

What You'll Do

Provide Tier 2 support for our cloud platform and internal users
Troubleshoot issues across AWS, Auth0, MongoDB Atlas, and LangSmith
Monitor platform health and investigate production incidents
Administer Microsoft Entra ID (Azure AD), user access, and application permissions
Provision and secure employee laptops and manage onboarding/offboarding
Monitor security alerts, perform access reviews, and support incident response
Assist with monthly SOC 2 compliance reviews and documentation
Improve documentation, runbooks, and operational processes

Required Qualifications

2+ years of experience in IT support, cloud operations, or technical support
Experience administering Microsoft Entra ID (Azure AD)
Familiarity with AWS services such as CloudWatch, Lambda, and Step Functions
Experience with identity management platforms like Auth0, Okta, or Azure AD
Strong troubleshooting, communication, and documentation skills
Ability to work in office

Preferred Qualifications

AWS, Microsoft, or Security+ certifications
Experience with SOC 2 compliance, Vanta, or Drata
Python, PowerShell, or Bash scripting experience
Spanish language skills are a plus
Competitive salary of $70,000–$82,000

If you're a proactive problem solver who enjoys technology, security, and supporting mission-critical systems, we'd love to hear from you.

Apply today and help us build the future of insurance technology.

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FAQs About Platform Support & Security Analyst Jobs at GritHR Solutions, LLC

What is the work location for this position at GritHR Solutions, LLC?

This job at GritHR Solutions, LLC is located in Plantation, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at GritHR Solutions, LLC?

Candidates can expect a pay range of $70,000 and $82,000 per year.

What employment applies to this position at GritHR Solutions, LLC?

GritHR Solutions, LLC lists this role as a Full-time position.

What experience level is required for this role at GritHR Solutions, LLC?

GritHR Solutions, LLC is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at GritHR Solutions, LLC?

You can apply for this role at GritHR Solutions, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.