Players Club Representative - On-Call

Bally's CorporationLincoln, RI

$19+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$19+/hour

Job Description

Responsibilities:

PC Reps have involvement with the accumulative Players Club database which includes entering data into the ACSC computer program to create new Players Club accounts.
Updating and/or making necessary corrections to existing Players Club accounts; and answering guest inquiries related to their Players Club account- ex. point balances, promotional entries earned.
Understand and properly communicate the benefits and privileges of the Players Club.
Recognize and build relationships with frequent guests.
Recognize abusers of the program and notify Management.
Be able to answer clearly and understand all guest questions; have expert knowledge of the facility including all promotions, offers and events and be able to accurately communicate this information to the guests.
Actively seek out new Players Club members for card acquisition, utilization and email acquisition.
Assist with, staff and monitor promotions such as slot tournaments, giveaways and award prizes.
Assist with events by staffing the Box Office, serving as ushers for concerts and other events and working a Will Call table giving out complimentary tickets.
Staff Catch a Rising Star ticket booth on show nights.
Assist with working the Call Center under Player Development; making calls and offering/reserving gifts/offers.
Assist with Bus Tour greeting if required.
Responsible for maintaining contact with other departments to ensure guest satisfaction.
Inform management of all issues that may affect the smooth operations of the booths.
Must complete all transactions accurately and in a timely fashion while paying careful attention to providing exceptional guest service.
All other related duties as assigned.

Working Conditions:

Gaming environment includes smoke, noise and bright lights.

Target Salary Range: $19.25 per hour

Bally's Lincoln Casino Resort: About | LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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FAQs About Players Club Representative - On-Call Jobs at Bally's Corporation

What is the work location for this position at Bally's Corporation?

This job at Bally's Corporation is located in Lincoln, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bally's Corporation?

Candidates can expect a pay range of $19.25 (per hour).

What employment applies to this position at Bally's Corporation?

Bally's Corporation lists this role as a Full-time position.

What experience level is required for this role at Bally's Corporation?

Bally's Corporation is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Bally's Corporation?

You can apply for this role at Bally's Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.