PM - Finance Transformation

About the Team

The Finance Transformation team at OpenAI partners closely with Finance, Engineering, Product, and GTM to rethink and scale core business processes as the company grows. Our work sits at the intersection of process design, systems architecture, and operating model evolution-turning fragmented, manual workflows into scalable, repeatable, and well-controlled platforms.

We operate as embedded partners to finance, accounting and operations teams, with real influence over priorities and roadmap. The team focuses on building durable foundations across finance-critical domains such as Record-to-Report, Order-to-Cash, Procure-to-Pay, and Supply Chain-enabling speed, accuracy, and insight as OpenAI continues to evolve.

About the Role

As a PM on the Finance Transformation team, you will lead complex, cross-functional initiatives to redesign and scale core finance and business processes. This role is not traditional project management or intake coordination. Instead, you will operate as a process expert and transformation lead, owning problem definition, future-state design, and end-to-end delivery in close partnership with AI and application engineers.

You'll work across Finance, Accounting, GTM, Infra, Data and Engineering to align on outcomes, shape technical priorities, and ensure solutions are built for scale, auditability, and long-term sustainability. Success in this role comes from deep understanding of how processes actually work, comfort operating in ambiguity, and the ability to translate business complexity into clear, system-enabled solutions.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days/week in the office and offer relocation assistance.

In this role, you will:

• Lead end-to-end transformation initiatives across core finance and business processes, from current-state assessment through future-state design and scaled adoption.

• Act as a process expert and problem framer, deeply understanding existing workflows to identify root causes, translate business needs into clear requirements, and influence process owners to adopt future-state, leading practices.

• Identify opportunities to leverage automation and AI to improve accuracy, efficiency, and decision-making across finance processes.

• Partner closely with AI and application engineers to design system-native solutions rather than manual workarounds or downstream fixes.

• Redesign operating models, workflows, and controls to enable consistent, repeatable execution as the company scales globally.

• Drive cross-functional alignment across Finance, Accounting, GTM, and Infra; balancing speed, control, and flexibility.

• Define success metrics and outcomes (cycle time, error rates, automation coverage, close impact) and use them to guide delivery and prioritization.

• Lead UAT, change management, and rollout planning to ensure solutions are adopted and sustained in real operations.

You might thrive in this role if you have:

• 8+ years of experience in product management, process transformation, or finance process-owner roles in complex, scaled environments.

• Deep understanding of how finance and operational processes actually run (e.g., O2C, P2P, supply chain, core accounting), even if you've not owned every domain directly.

• Experience partnering closely with engineering teams and influencing technical priorities without owning direct reports.

• A strong process mindset-you enjoy untangling ambiguity, identifying root causes, and designing future-state workflows that scale.

• Comfort operating across business and technical contexts, with the ability to translate between stakeholders.

• A bias toward durable, system-enabled solutions over manual processes or one-off fixes.

• Strong written and verbal communication skills, especially in cross-functional settings.

• Experience leading complex initiatives through ambiguity, tradeoffs, and organizational change.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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