
PM Hotel Group | Summer 2026 Restaurant + Bar Intern | Based In Wilmington With Travel To Philadelphia
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Overview
Job Description
PM Hotel Group is excited to welcome a rising junior or senior studying hospitality and/or culinary - or anyone with meaningful hospitality experience - to join us for this opportunity.
Summer 2026 Restaurant + Bar Intern will gain hands‑on experience across front‑of‑house service, bar operations, culinary coordination, finance/P&L fundamentals, guest experience, and brand standards. Based in Wilmington, DE with scheduled travel to Philadelphia, you'll support several dynamic urban properties, learning how to run a high‑performing R+B program from prep to profit.
You won't just shadow - you'll contribute supporting service, building tools, analyzing performance, and delivering one capstone project that improves the guest experience or operational efficiency.
️ FOH Operations & Guest Experience
- Support daily service (opening/closing checklists, table touches, reservation flow, event setups).
- Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps.
- Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints.
Bar & Beverage Program
- Assist with bar mise en place, batch prep, product rotation, and backbar organization.
- Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices.
- Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock).
Culinary Coordination
- Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards.
- Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows.
- Assist in small-scale tastings and pre‑service lineups to align staff on storytelling and pairings.
Performance, Finance & Controls
- Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost.
- Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation.
- Build simple dashboards or checklists that help managers see performance at a glance.
Brand Standards & Marketing
- Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative.
- Support social storytelling (shots lists, event calendars, community collaborations).
- Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies.
Compliance, Safety & Training
- Support ServSafe/ABV compliance documentation, incident logs, and responsible alcohol service.
- Help refresh SOPs, training materials, and new‑hire guides for FOH/bar.
- Participate in audits: cleanliness, line checks, temperature logs, and bar security.
Who You Are
- Pursuing a degree in Hospitality, or Restaurants & Bar
- Passionate about guest experience, service culture, and brand storytelling.
- A clear communicator - visually and verbally - with strong organizational skills.
- Comfortable turning insights into practical tools for frontline teams.
- Preferred: Experience with training content, reputation platforms, or brand standards.
What You'll Gain
- Mentorship from seasoned leaders and collaboration with property teams.
- A polished capstone deliverable-ready for your portfolio and resume.
- Practical skills in training design, insights storytelling, and operational alignment.
- A pathway to roles in guest experience, quality assurance, brand strategy, or training.
Internship Details
- Program Length: 9 weeks
- Dates: June 1 - July 30, 2026
- Location: Based in Wilmington with travel to Philadelphia
- Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur)
- Hours: Full‑time | 35-40 hours per week
- Compensation: Competitive hourly rate
- Reports to: VP Restaurant & Bar Mentor (designated program lead)
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