Pohanka of Salisbury - Detail Department Cashier
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Overview
Job Description
What We’re Looking For!
Looking for a fast-paced role where you can make an impact every day? Pohanka Automotive is seeking a friendly, organized, and detail-oriented Cashier to join our Detail Department! If you enjoy helping customers, staying organized, and being part of a supportive team, we'd love to meet you.
Responsibilities
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumers to the proper department and follow up promptly
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
What We Offer
- 401(K) Savings plan
- Paid Holidays
- Paid Vacation and Personal Days
- Health, Dental and Vision insurance
- Basic Life Insurance
- Competitive wages
- Growth opportunities
- Paid Training
- Long term job security
- Health and wellness
- Ongoing training
Qualifications
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
Why Work Here?
- Time Magazine National Quality Dealer Award Winner
- The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
- Distinguished Service Citation from the Automotive Hall of Fame
About Us
The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 17 dealerships and 11 service centers throughout Northern Virginia, Maryland and Washington DC. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, starting their first dealership in Salisbury in 1999. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers with a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!
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