Point Of Sale & Warehouse Sales Associate

Position Description:

This POS/Warehouse Sales Associate position will complete basic loading and lifting of bulk product, efficiently sorting, handling, loading and unloading feed, grain and lubricants into/from storage bins, warehouse, customer vehicle. Along with being at the front counter using our sales system, entering invoices, answering phone calls, ordering product and counting inventory. You will be required to use a forklifts in the loading and unloading of product. Ensuring high levels of organizational effectiveness, communication, continued employee development and team building, as well as improve employee – customer relationships. This is a safety sensitive position and will require a negative drug test. Employee must be willing to work Monday – Saturday and some Holidays. This position will report to the Location Manager. 

Responsibilities

This position requires the ability to develop and demonstrate knowledge and understanding of customer service. Demonstrate attention to detail, able to make good judgments quickly and the ability to multi-task.  

• Execute checks and balances as directed by the external auditor and the management team. 
• Ensure security, integrity and confidentiality of data. 
• Enforce and maintain credit policies of the company. 
• Demonstrate ongoing communication with all levels and divisions of the company to enhance teamwork and effectiveness in alignment of company policies and goals. 
• Occasional Dispatching. 
• Inventory management. 
• Occasional scale – weight management. 
• Occasional home delivery of product.  
• Customer service on location.
• Forklift loading and unloading of product. 

Essential Functions

This position requires the ability to perform a combination of the following duties during 95% of work day/shift. Although exact duties may vary from day to day, our business and staffing model make it essential to be able to perform all the following duties accurately, efficiently and safely on a regular basis. 

• Maintain regular and predictable attendance, reliability, punctuality, efficiency and quality. 
• Promote a safe and productive work environment for other employees and guests, as well as adhere to company safety training and guidelines. 
• Ensure the highest quality customer experience by being responsive and courteous. 
• Maintain a professional company image both internally and externally during both business and non-business hours. 
• Support team objectives and efforts of others on the team by encouraging a spirit of inclusion, participation and belonging. 
• Exercise empowerment, responsibility and accountability for the success and growth of the company. 

Physical and Mental Demands

It is essential to have the physical and mental stamina, as well as the ability to perform job duties efficiently, safely, properly and accurately. While performing the duties of this job, the employee must also have the physical and mental ability to perform all the following tasks (with or without reasonable accommodation): 

• Frequently sit, stand, walk, kneel, twist, crouch, squat, bend, stoop, climb ladders, push, pull, lift or reach overhead and reach with hands and/or arms. 
• Repetitive motion of the wrists, hand and/or fingers. 
• Read, write and count accurately to complete any and all necessary documentation. 
• To communicate effectively with other employees and guests using strong verbal and written communication skills. 
• Lift objects up to 50 pounds frequently and occasionally lift objects up to 75 pounds. 
• Competencies 
• Organizational Skills 
• Communication Proficiency 
• Problem Solving/Analysis 
• Collaboration  
• Customer/Guest Focus 
• Ethical conduct 

Preferred Education and Experience

• 2 years of industry experience. 
• Working knowledge of Microsoft Office. 
• Ability to learn business accounting systems. 
• Excellent written and verbal communications skills. 
• Previous agricultural cooperative or agriculture related experience. 
• Fork Lift and Push Cart experience  

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. Employees should perform all duties as assigned by his/her supervisor.

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