Pool Attendant / Laundry

Marriott Providence Downtown

Job Description

Job Title:

Pool Attendant / Laundry Attendant

Department:

Housekeeping

Reports To:

Assistant Director of Services

Position Summary

The Pool Attendant / Laundry Attendant is responsible for maintaining a clean, safe, and welcoming environment in all pool, fitness, locker room, and laundry areas of the hotel. This position supports the Housekeeping Department by ensuring that guest linens, towels, and uniforms are properly processed and available while also maintaining the cleanliness and presentation of recreational facilities. The ideal candidate is service-oriented, detail-focused, and able to work independently in a fast-paced environment.

Essential Duties and Responsibilities

Pool Attendant Duties

• Maintain the cleanliness and appearance of all indoor and outdoor pool areas.
• Clean and sanitize locker rooms, restrooms, showers, and changing areas.
• Maintain the fitness center, ensuring equipment and surrounding areas remain clean and organized.
• Monitor and replenish towels and guest amenities in pool and fitness areas.
• Remove trash and debris from pool decks, locker rooms, and fitness areas.
• Arrange and clean pool furniture and ensure all guest areas are presentable.
• Report safety hazards, maintenance issues, or equipment malfunctions to management immediately.
• Provide courteous and professional assistance to guests using recreational facilities.
• Follow all hotel, health, and safety regulations.

Laundry Attendant Duties

• Sort, wash, dry, fold, and distribute hotel linens, towels, and uniforms according to established procedures.
• Operate washers, dryers, ironing equipment, and folding machines safely and efficiently.
• Inspect linens and uniforms for stains, damage, or wear and report concerns to management.
• Maintain cleanliness and organization of the laundry room and storage areas.
• Monitor inventory levels of linens, towels, and laundry supplies.
• Ensure proper handling and storage of cleaning chemicals and detergents.
• Assist with delivering clean linen to housekeeping storage areas as needed.
• Maintain productivity and quality standards established by the department.

Qualifications and Experience

Required

• Previous customer service experience required.
• Ability to work independently and prioritize multiple tasks.
• Strong attention to detail and commitment to cleanliness.
• Dependable attendance and punctuality.

Preferred

• Previous hotel, housekeeping, laundry, or hospitality experience preferred but not required.
• Experience operating commercial laundry equipment preferred.

Knowledge, Skills, and Abilities

• Excellent guest service and communication skills.
• Ability to communicate effectively in English with guests, associates, and management.
• Knowledge of cleaning procedures, chemicals, and safety practices.
• Ability to work independently with minimal supervision.
• Ability to multitask and adapt to changing operational needs.
• Flexibility to work weekends, holidays, and varying shifts.
• Strong organizational and time-management skills.

Physical Requirements

• Ability to stand, walk, bend, stoop, kneel, and reach for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to operate laundry equipment and cleaning machinery safely.
• Ability to work in both indoor and outdoor environments.
• Ability to remain on feet for up to 8 hours per shift.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regular exposure to laundry equipment, cleaning chemicals, detergents, and pool chemicals.
• Work in environments that may be warm, humid, wet, or slippery.
• Occasional exposure to moving mechanical parts and machinery.
• Work is performed in both indoor and outdoor settings.
• Noise levels may vary from moderate to high depending on laundry equipment operation.