Porter - Frontier Leasing And Sales

Job Description

The Lot Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increase customer convenience, and maintain an orderly service parking area.

Duties and Responsibilities:

• Greet all customers entering the service area with a friendly, upbeat professional attitude; answer questions and direct them to the appropriate person or location
• Verify customer appointments, record customer name, VIN, tag number, mileage, and document existing vehicle damage
• Control service traffic flow and parking; manage loaner vehicle assignments as needed
• Park vehicles safely after service write-up; retrieve customer vehicles at cashier for pick-up and thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats, and ID tags on all service vehicles; prepare and deliver keys and repair order copies to the appropriate Service Advisor
• Drive vehicles to and from service lanes, stalls, and parking areas as needed
• Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt
• Drive safely, report any lot damage immediately, and follow all company safety policies and procedures