PPS Agent

Essential Duties and Responsibilities:

• Performs all functions of the customer's in-house computer system(s), including Automated Air Manifest System (AMS) and Automated Air Export System (AES), as required.
• Prepare and handle all phases of import and export documentation, including, but not limited to: calculating freight, storage, and other related charges; preparing documents for next sector transfer, delivery, and other related cargo handling phases, such as preparing cargo manifests.
• Accept and check air waybills against customs and other regulatory agency requirements such as cargo screening.
• Ensure compliance with airline customer requirements.
• Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs and Border Protection (CBP), and all other applicable regulatory guidelines.
• Data capture and input required for airline computer systems or other cargo software applications, such as ‘Cargo Spot’.
• Assign shipments in the relevant computer systems in accordance with airline booking and load planning.
• Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL, and other airline-specific products.
• Arrange Police escorts when relevant/required.
• Ensure special cargo is dispatched to relevant flights in time to meet scheduled departure.
• Breakdown Airwaybills (AWBs) in accordance with the airline requirements.
• Prepare computer manifests and other records in accordance with airline procedures, including Dangerous Goods (DG), ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness.
• Send special handling telexes/messages in accordance with airline requirements and regulations.
• Release flights and check for completion of data transfer between computer systems to the extent possible.
• Prepare Airwaybills (AWBs) and secure payment from private shippers when necessary, as permitted by government regulations.
• Ensure documents are filed with CBP in accordance with required deadlines.
• Answer queries, tracing actions in a timely manner.
• Ensure retention of required delivery records.
• Initiate freight discrepancy action where required.
• Monitor the acceptance of specialty products, including Valuables (VAL) and Vulnerable (VUN), ensuring secure storage as required.

Qualification:

• Must be able to lift 70lbs or more
• Be able to stand, squat, kneel, and walk 70% or more of the scheduled to work time.
• Be able to maintain customer service professionalism while under pressure and stressful environment
• Stand for several hours at a time. Must be able to read airline boarding pass
• Always be professional in appearance and manners to passengers and any other person with the airport
• Training will be provided. Great customer service skills

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law