Practice Coordinator

Working Title: Practice Coordinator Location:  Redwood City, CA 94065 Duration:  6 monthsFor your understanding - Do not Submit If:• Only MA clinical experience (no admin focus)• Only call center or customer service background• Epic experience outdated or minimal (pre-2021 or basic check-in only)• No prior authorization history• Only insurance verification or basic referrals• Failed probation in similar roles• No specialty clinic experience*Update 12/8*: Must-Haves:• Heavy prior authorization experience (daily, high volume)• Epic/APeX experience specifically for auths, referrals, WQs• Specialty clinic background (orthopedics strongly preferred; surgery/pain/other specialties acceptable)• High-volume clinic experience (100+ calls/day or heavy WQs)• Multi-provider scheduling + surgery scheduling exposure• Strong communication, detail orientation, and reliability*Update 12/4:The manager is specifically looking for candidates with:- Recent Epic/APeX experience (must be hands-on)- Specialty clinic background, ideally orthopedics or surgical subspecialties- High-volume scheduling experience across multiple providers- Referrals, authorizations, and work queue management- Experience in large health systems such as Stanford, Sutter, PAMF, etc.- Strong communication and customer service skills in patient-facing roles- Ability to multitask and stay organized in a fast-paced clinic environment- Professional, reliable work history in medical administrative roles*Nice-to-Haves:• Experience in major systems: Stanford, Sutter, PAMF• Imaging authorization experience (MRI/CT/X-ray)• Pre-op coordination (labs, clearances, documentation)Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 Specific number of year’s experience? A college degree with 6 months of experience or 2 years of healthcare admin experience