Pre-Sales Engineer

Key Responsibilities

Solution Consulting & Technical Sales Support

• Partner with Account Executives and Channel Partners to identify customer requirements and develop compelling, technically accurate solution proposals.
• Lead product demonstrations, proof-of-concept (POC) engagements, and pilot deployments for prospective customers.
• Respond to RFPs, RFIs, and security questionnaires with detailed, high-quality technical responses.
• Translate complex technical capabilities into clear business value for both technical and non-technical audiences.

Customer & Partner Engagement

• Conduct technical discovery sessions to understand customer environments, pain points, and integration requirements.
• Serve as the primary technical point of contact throughout the pre-sales engagement lifecycle.
• Build and maintain strong relationships with key stakeholders at target accounts, system integrators, ISVs, and VAR partners.
• Deliver training and enablement sessions to channel partners to build technical sales capacity.

Product & Market Expertise

• Develop and maintain deep expertise in rf IDEAS product lines, including WAVE ID readers, SDK/API capabilities, and integration architectures.
• Stay current on industry trends in physical access control (PACS), logical access control (LACS), identity & access management (IAM), and healthcare/enterprise IT security.
• Provide competitive analysis and positioning guidance to the sales and product teams.

Cross-Functional Collaboration

• Communicate customer feedback, feature requests, and market insights to Product Management and Engineering.
• Collaborate with Marketing to develop technical collateral, case studies, white papers, and demo assets.
• Support trade shows, webinars, and industry events as a technical spokesperson for rf IDEAS.

Required

• 2-4 years of experience in a pre-sales, solutions engineering, or systems engineering role within the security, identity, or access control industry.
• Solid understanding of contactless credential technologies including RFID, smart card standards and associated protocols.
• Familiarity with physical access control systems (PACS), single sign-on (SSO), multi-factor authentication (MFA), and enterprise identity management platforms.
• Experience with software integration concepts including APIs, SDKs, middleware, and USB/serial communication.
• Proven ability to deliver compelling technical presentations and product demonstrations to C-level, IT, and security audiences.
• Excellent written and verbal communication skills.
• Ability to travel up to 30-40% as required.

Preferred

• Familiarity with CRM and SE platforms
• Relevant technical background or certifications
• Exposure to enterprise sales cycles of 3-12+ months involving multiple stakeholders and complex procurement processes.

Physical Demands: None specified

Work Environment: Hybrid

Benefits:

• Health, Dental, Vision
• Employer Paid Life/STD/LTD
• 401K + Company Match
• Employee Stock Purchase Program
• Educational Assistance
• Competitive PTO Package & Paid Company Holidays
• Wellness Program

Behavioral Assessment

In addition to supplying us with your resume, we ask that you take our Behavioral Assessment through Predictive Index by going to the following link:

https://assessment.predictiveindex.com/bo/B3WV/PreSalesEngineer_Mar2026_195733

Tips:

• Complete the assessment in a quiet place, free from interruption, in one session
• Take as much time as you wish to complete this assessment- typically takes
• Please use one of the following browsers: Internet Explorer, Firefox, Safari, or Chrome