Premium Seating Sales Manager
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Overview
Job Description
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.
JOB SUMMARY
The Premium Seating Sales Manager will be responsible for maximizing sales and service operations for premium seating offerings at Chaifetż Arena for Saint Louis Billikens Men's Basketball. This role focuses on new business development for Men's Basketball, growing a personal book of business, and delivering excellent customer service while actively cross-selling across all product lines for ticketed Billiken Athletics events. Ideal candidates will bring previous sports sales experience, preferably with an inside sales program or equivalent high-volume outbound environment.
PRIMARY JOB RESPONSIBILITIES
Sells and prospects new season tickets, with a primary focus on premium seating and suite rentals for Men's Basketball
Achieves and exceeds sales goals and productivity metrics established by the management team
Creates and develops new business by regularly pitching prospective clients through virtual presentations, face-to-face meetings, phone prospecting, social selling, and group presentations at events
Delivers excellent customer service and cultivates relationships with current and future fans
Works all Men's Basketball home games and home games for other ticketed sports as assigned - entertains clients, pursues new business opportunities, and answers client service and sales questions
Performs other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels
Internal drive to succeed as an individual while contributing to team success
Strong organizational and time-management skills
Excellent oral, written communication and presentation skills
Accuracy and attention to detail
Basic networking and relationship-building skills
Ability to work effectively as part of a team
Ability to self-motivate in a partially remote working environment
Available to work flexible hours including holidays, evenings and weekends
MINIMUM OUALIFICATIONS
Bachelor's degree
Two or more years of ticketing, sales, or related experience
Experience with Microsoft Office and Google Suite products
Valid driver's license required
PREFERRED QUALIFICATIONS
- Experience with a ticketing system - Ticketmaster Archtics
Function
Athletic Support
Scheduled Weekly Hours:
40
Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.
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