Presale Operations Manager (Fitness Club Openings)
Crunch FitnessGrand Rapids, Michigan
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Overview
Schedule
Full-time
Education
Professional Certification
Career level
Director
Remote
Option for remote
Benefits
Career Development
Dental Insurance
Health Insurance
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Health insurance
- Vision insurance
Presale Operations Manager | Fit Fusion
Overview
Fit Fusion is expanding fast, and we’re looking for a Presale Operations Manager to lead the charge on new Crunch Fitness club openings. In this role, you’ll build and motivate sales teams, drive presale membership growth, and ensure every new club launches strong. You’ll also oversee event planning, community partnerships, and the operational details that make a new gym opening successful. When not leading a presale, you’ll contribute to high-impact projects that support our national growth.
This is a high-energy role for someone who thrives in sales leadership, team development, and operational execution. If you love building teams, hitting big goals, and seeing the doors of a brand-new club open because of your work — this is for you.
Key Responsibilities
Sales Leadership & Presale Execution
- Lead presale campaigns focused on lead generation, membership sales, and revenue growth.
- Implement sales strategies, analyze performance data, and achieve KPIs.
- Build local marketing presence by planning events and developing community partnerships.
Team Development & Management
- Recruit, train, and manage presale team members, setting schedules and areas of focus.
- Coach teams on sales performance, service standards, and company policies.
- Conduct regular meetings to set goals and review results.
Operations & Launch Support
- Coordinate ordering, deliveries, and logistics during presale.
- Oversee payroll, scheduling, and staffing to ensure full coverage.
- Collaborate with marketing to execute social media and promotional content.
- Support departments as needed through presale and the first 30 days after opening.
- Manage budgets, expenses, and compliance with all company standards.
Requirements
- Minimum 3 years of fitness facility management experience.
- Proven track record in sales leadership and team development.
- Experience with operations such as payroll, staffing, and vendor coordination.
- Strong communication skills and the ability to energize teams.
- Ability to travel 60–70% of the time (trips typically 1–2 weeks at a time).
- CPR/AED certification (or ability to obtain).
- Project management or recruiting experience preferred.
- B2B sales/marketing experience a plus.
- Proficient with Microsoft Office or similar software.
Reporting Structure
- Reports directly to the Vice President of New Club Openings
- Works in conjunction with the Fit Fusion leadership team
Flexible work from home options available.
Compensation: $80,000.00 per year
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FAQs About Presale Operations Manager (Fitness Club Openings) Jobs at Crunch Fitness
What is the work location for this position at Crunch Fitness?
This job at Crunch Fitness is located in Grand Rapids, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Crunch Fitness?
Employer has not shared pay details for this role.
What employment applies to this position at Crunch Fitness?
Crunch Fitness lists this role as a Full-time position.
What experience level is required for this role at Crunch Fitness?
Crunch Fitness is looking for a candidate with "Director" experience level.
Does Crunch Fitness allow remote work for this role?
Yes, this position at Crunch Fitness supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is Professional Certification. Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Crunch Fitness for this role?
Crunch Fitness offers following benefits: Career Development, Dental Insurance, Health Insurance, Vision Insurance, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Crunch Fitness?
You can apply for this role at Crunch Fitness either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.