Primary Care RN Or LPN Nurse At Uptown Location

Location: Uptown Campus

Reports To: Chief Nursing Officer (CNO)

Collaborates With: Director of Nursing, Vaccine/Medication Coordinator, Supervising Clinic Nurse,

Medical Assistants

FLSA Status: Non-Exempt

Position Type: Full-Time

Position Summary

The Community Clinic Nurse (LPN or RN) is a frontline clinical role supporting day-to-day patient

care operations across two adjacent primary care buildings at the Uptown campus. This is not a

supervisory position; however, the nurse works closely alongside medical assistants (MA) and

collaborates with the supervising clinic nurse to maintain smooth, high-quality clinic operations. This

role requires demonstrated experience in OB/GYN care including gynecologic and obstetric

procedures, and pulmonology outpatient care or willingness to learn both. Additional competency in

primary care including pediatrics is preferred. Proficiency in injections and immunizations across all

patient populations is essential.

Core responsibilities include direct clinical support to provider and MA teams across pulmonology,

OB/GYN, and primary care service lines; triaging inbound patient calls routed from operators;

managing clinical messages through the nursing message pool; supporting walk-in and

unscheduled patient care; and serving as backup to the supervising clinic nurse for huddle

facilitation and operational continuity. Success in this role requires strong clinical judgment,

effective communication, and the ability to work collaboratively in a fast-paced, multi-specialty

outpatient environment.

Essential Duties and Responsibilities

1. Pulmonology Clinical Support

• Provider and MA Team Support: Partner with pulmonology providers and medical assistants

to support patient care workflows, including pre-visit preparation, rooming, and post-visit

follow-up as needed.

• Pulmonary Function Testing: Assist with or facilitate pulmonary function tests (PFTs) and

related respiratory assessments, ensuring proper equipment setup, patient instruction, and

accurate documentation.

• Patient Education: Provide patient education on respiratory conditions, inhaler technique,

oxygen therapy, injection therapy and disease management plans as directed by providers.

• Care Coordination: Monitor and follow through on pulmonology-related messages and care

coordination needs.

2. OB/GYN Clinical Support

• Provider and MA Team Support: Support OB/GYN provider and medical assistants in the

delivery of gynecologic and obstetric care, including pre- and post-procedure preparation,

patient education, and clinical documentation.

• Procedure Assistance: Assist with or provide direct nursing support for OB/GYN

procedures such as colposcopy, IUD insertion/removal, prenatal assessments, and other in-

office gynecologic procedures consistent with scope of practice.

• Medication Administration: Administer injections, immunizations, and medications as

ordered within the OB/GYN service line.

• Patient Education: Deliver patient education on reproductive health, family planning,

prenatal care, and post-procedure instructions in a culturally responsive manner.

• Care Coordination: Coordinate OB/GYN-related patient messages and care instructions.

3. Primary Care Clinical Support

• Provider and MA Team Support: Support primary care providers and medical assistants

across adult and pediatric populations, assisting with rooming, clinical assessments, and

care delivery during patient visits.

• Immunizations ; Injections: Administer vaccinations, immunizations, and injections for

patients of all ages in accordance with established schedules and clinic protocols.

• Chronic; Preventive Care: Provide nursing support for chronic disease management,

preventive care, and acute visit needs as directed by providers.

• Pediatric Care: Assist with pediatric-specific clinical workflows including well-child visit

preparation, developmental screening support, and vaccine administration.

4. Patient Communication ; Telephone Triage

• Telephone Triage: Triage inbound patient calls routed through operators, applying clinical

judgment to assess urgency, provide guidance, and direct patients to the appropriate level

of care or scheduling.

• Nursing Message Pool: Manage and respond to patient messages within the nursing

message pool in a timely, accurate, and thorough manner, ensuring follow-through on

clinical instructions and provider-directed communications.

• Documentation: Document all telephone encounters and message responses accurately in

the EPIC EHR in accordance with clinic protocols.

• Escalation: Escalate clinically complex or urgent patient concerns to providers or the

supervising nurse as appropriate.

6. Daily Operations; Huddle Backup

• Huddle Backup: Serve as backup to the supervising clinic nurse for facilitating daily team

huddles when the supervising nurse is unavailable, ensuring alignment, key updates, and

team coordination across both buildings.

• Patient Flow: Contribute to patient flow and clinic efficiency in coordination with the

supervising nurse.

• Team Collaboration: Work alongside medical assistants and other team members during

high-volume periods, offering clinical support as a peer resource.

• Operational Awareness: Identify and communicate operational concerns - such as

provider delays, specimen handling issues, or equipment problems - to the supervising

nurse or appropriate leadership.

7. Compliance and Collaboration

• Standards Compliance: Ensure all clinical activities adhere to established protocols, safety

standards, and regulatory requirements for patient care and documentation.

• Leadership Collaboration: Communicate regularly with the supervising clinic nurse and

engage with the CNO and Director of Nursing as needed.

• Medication;: Vaccine Oversight: Oversee proper storage, documentation, and handling

of medications and vaccines in partnership with the designated vaccine/medication

coordinator.

Population Health ; Quality Support

• Assist with outreach and follow-up for patients due for preventive services, chronic disease

management, or re-engagement across pulmonology, OB/GYN, and primary care

populations.

• Support clinic quality improvement initiatives and contribute to care audits and performance

goals.

• Ensure accurate, timely EHR documentation for all patient encounters, telephone triage

contacts, and nursing message pool responses.

Minimum Qualifications

• Active LPN or RN license in good standing (Louisiana)
• CPR/BLS certification (or obtained within 30 days of hire)
• Demonstrated experience in OB/GYN nursing, including direct involvement in gynecologic

and/or obstetric procedures (e.g., colposcopy, IUD insertion/removal, prenatal care)

• Experience with telephone triage or nursing message management in an outpatient or

primary care setting

• Previous outpatient clinic experience

Preferred Qualifications

• Pulmonology outpatient experience; familiarity with pulmonary function tests (PFTs) and

respiratory care workflows

• Primary care experience, including pediatric patient populations
• Bilingual in English and Spanish or another commonly spoken language

Core Competencies

• Strong clinical judgment and problem-solving ability in a dynamic, high-volume, multi-

specialty outpatient environment

• Effective communicator with patients, medical assistants, providers, and clinical leadership
• Collaborative team member who works alongside medical assistants and supports clinic

operations without a supervisory role

• Reliable backup for the supervising nurse in huddle facilitation and operational continuity
• Skilled in telephone triage, nursing message management, and EHR documentation
• Commitment to culturally responsive care, health equity, and continuous quality

improvement

• Comfort operating across multiple service lines including pulmonology, OB/GYN, primary

care, and pediatrics