Principal, Technology Operations

Position Summary...

What you'll do...

You will operate at the intersection of strategy and execution, partnering across teams to solve complex problems, leverage data to inform decisions, and build trusted relationships that drive outcomes at scale. This role is part of the Tech Strategy and Chief of Staff team within Global Advertising tech and Walmart + Engineering organization which focuses on shaping short- and long-term technology strategy, aligning cross-functional priorities, and enabling cohesive execution and operationalization across enterprise programs.About the team:You’ll join a team focused on optimizing operations, partnering across departments, and delivering business improvements that support both near-term execution and long-term strategy. The team collaborates closely with leaders, associates, and stakeholders to enhance efficiency, strengthen communication, and align work to organizational priorities. Your contributions will directly support business readiness, decision quality, and enterprise-wide performance. 

What you'll do...

• Drive tech strategy and operational execution for Ad Tech and Walmart plus initiatives.
• Identify, design, and operationalize AI-enabled solutions using Walmart’s internal AI tools to streamline day-to-day work. Build scalable processes and evangelize successful solutions across teams to accelerate enterprise adoption.
• Translate high-level priorities into clear plans, milestones, and measurable outcomes, and independently track progress across teams
• Own resource planning and hiring operations, including headcount tracking, requisition visibility, contractor management, and reporting.
• Lead data-driven analysis using advanced Excel and spreadsheet tools to generate insights that inform strategic decisions
• Build executive-ready materials (decks, white-papers, etc.) and clearly communicate updates, risks, and recommendations
• Operate as a cross-functional connector, aligning engineering, product, recruiting, and business teams to drive execution
• Identify gaps in current processes and implement practical improvements to increase speed, clarity, and accountability
• Manage multiple initiatives simultaneously, demonstrating strong ownership, follow-through, and attention to detail

What you'll bring:

• Proven track record in strategy, consulting, or analytics/business operations, translating insights into scalable, measurable business impact.
• Passion for AI-enabled productivity; leverages internal AI tools to drive standardization, optimization, and change enablement.
• Strong bias for action and iterative delivery; rapidly tests, learns, and improves solutions to deliver value quickly.
• Advanced analytical capability with expert Excel skills; synthesizes complex data into clear insights and recommendations.
• Strong executive communication skills, including building compelling decks and narratives; experienced presenting to and influencing senior leaders.
• Demonstrated ownership of programs, planning, or operating frameworks, with strong follow-through and accountability.
• Experience managing or supporting resource planning, hiring programs, and/or organizational operations.
• Ability to manage multiple priorities with high attention to detail, organization, and execution rigor.
• Proven ability to lead ambiguous, cross-functional initiatives from problem definition through execution.
• Ability to influence without authority, build trust, and align stakeholders across engineering, product, and business teams.

About Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Walmarts culture is a competitive advantage, and its fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Bentonville, Arkansas US-09413: The annual salary range for this position is $90,000.00 - $180,000.00 Sunnyvale, California US-11807: The annual salary range for this position is $117,000.00 - $234,000.00 Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1300 Se 8Th St, Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.