Principal DevOps Engineer

Pilot Thomas LogisticsBoston, Massachusetts

$118,000 - $190,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Compensation

$118,000-$190,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Principal DevOps Engineer

Boston, MA | Hybrid | Onshape

Onshape, a PTC SaaS business, is redefining how professional engineers design, collaborate and manage product data in the cloud. Our platform brings the best of modern SaaS collaboration to 3D CAD — think SolidWorks meets GitHub meets Google Docs — and is used globally by teams building the next generation of products.

We are looking for aPrincipal DevOps Engineerto help scale andoperatethe global cloud platform behindOnshape’scollaborative CAD and data management service.This is a hands-on technical leadership role for someone who enjoys solving complex infrastructure challenges, building automation, improving reliability and keeping large-scale SaaS systems secure, performant and resilient.

You will work closely with a highly technical team in Boston’s Seaport District to create a low-touch, highly automated cloud environment. The ideal candidate is self-motivated, deeply hands-on with Linux and cloud operations, comfortable digging into code and infrastructure, and excited to raise the bar for deployment, monitoring,securityand operational excellence across a global SaaS platform.

Why This Role Matters 

Operate and evolve the cloud platform behind a globally used SaaS product. Focus on AWS infrastructure, automation, Linux operations, Kubernetes platforms, security, compliance, and operational excellence. This role is distinct from SRE and is centered on infrastructure and platform operations rather than Java application reliability. 

What You Will Own 

Large-scale AWS cloud infrastructure operations

Terraform and configuration management using Ansible/Puppet

Linux fleet management and automation

Kubernetes and cloud-native platform operations

Operational tooling, observability implementation and platform supportability

Security, compliance, GovCloud, ITAR and FedRAMP support

Cloud scalability, capacity planning and cost optimization

Technical leadership and mentoring across engineering teams

Key Responsibilities 

Operate and improve cloud infrastructure supporting thousands of cloud resources

Build low-touch, highly automated operational environments

Eliminate manual operational toil through engineering

Manage infrastructure as code and configuration management standards

Improve deployment consistency, disaster recovery and operational readiness

Partner with security teams on hardening and compliance initiatives

Create self-service capabilities that enable engineering teams to move faster

Influence platform standards and operational best practices

Required Experience 

10+ years in Cloud Operations, Platform Engineering, Systems Engineering or DevOps

Strong AWS experience at production scale

Expert Linux administration and troubleshooting

Terraform expertise

Ansible, Puppet or Chef experience

Kubernetes operational experience

Python, Bash or Go automation skills

Production on-call and incident response experience

Preferred Experience 

MongoDB, Elasticsearch or similar platforms

GovCloud, FedRAMP or ITAR environments

GitOps and platform engineering experience

Cloud cost optimization and FinOps

Java application operational support

Why Candidates Join 

Principal-level technical impact without people management

Large-scale SaaS challenges

Strong engineering culture

Opportunity to eliminate toil through automation

Hybrid flexibility in Greater Boston

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

Compensation (CIP)

PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $118,000 - 190,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus.

Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.

For more information about PTC’s comprehensive benefits, please visit our Careers Page.

Applications will be accepted on an on-going basis.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

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FAQs About Principal DevOps Engineer Jobs at Pilot Thomas Logistics

What is the work location for this position at Pilot Thomas Logistics?

This job at Pilot Thomas Logistics is located in Boston, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Pilot Thomas Logistics?

Candidates can expect a pay range of $118,000 and $190,000 per year.

What employment applies to this position at Pilot Thomas Logistics?

Pilot Thomas Logistics lists this role as a Full-time position.

What experience level is required for this role at Pilot Thomas Logistics?

Pilot Thomas Logistics is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Pilot Thomas Logistics for this role?

Pilot Thomas Logistics offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Pilot Thomas Logistics?

You can apply for this role at Pilot Thomas Logistics either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.