Principal Product Manager

LiberateBoston, Massachusetts

$180,000 - $275,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

Hybrid remote

Compensation

$180,000-$275,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Principal Product Manager

Location: Boston, MA OR San Francisco, CA (Hybrid – 2 days/week)

About Liberate

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.

About the Role

As the Principal Product Manager, you will be a key leader on the product team, owning major platform domains, driving strategic vision, and enabling the company to scale from early-stage to high-growth enterprise adoption. You will work closely with senior leadership, customers, engineering, design, deployment, and go-to-market teams to define and execute on product strategies that differentiate our AI agent platform in the market and deliver measurable business value.

In this role, you will

Define the long-range product vision and roadmap for a significant platform pillar of our AI agent offering — guiding ideas from concept through market launch, adoption, iteration, and scale.
Engage and partner with strategic enterprise customers (including Fortune 500 and high-growth startups) to deeply understand their needs, influence product direction, and secure product/market fit in regulated industries.
Translate high-level strategy into clear, compelling product requirements and success metrics; work across engineering, design, deployment, and go-to-market to deliver robust, scalable, and enterprise-grade solutions.
Establish key performance indicators (KPIs) and rigorous measurement frameworks for agent performance, business impact (ROI), compliance, and trust; drive continuous improvement through data-driven insights.
Serve as the product champion, influencing cross-functional teams and senior stakeholders; articulate trade-offs, ensure alignment, manage dependencies, and escalate appropriately to remove obstacles.
Mentor and coach other product managers, share best practices, and help build a high-performing product organization as we scale.

Your background looks something like this

8+ years of product management experience (or equivalent), with a minimum of 5 years as a PM in enterprise SaaS, AI/ML, or deeply technical domains.
Proven track record of shipping complex, enterprise-grade, data-driven or AI-driven products (ideally in regulated industries such as insurance, healthcare, or finance).
Strong technical acumen — you can engage confidently with engineers and architects about APIs, data models, system architecture, integrations, security and compliance requirements.
Demonstrated ability to think strategically, communicate clearly, and influence senior leaders and stakeholders across functions.
Comfortable working in fast-paced, high-growth, ambiguous environments and driving clarity, prioritization, and execution.
Bachelor’s degree in Computer Science, Engineering, Math or related technical field (or equivalent professional experience).

Even better if you have

Experience with AI/ML platforms, contact center systems, or enterprise integrations at scale.
Experience with Voice AI
Prior involvement in a startup or early-stage company that grew rapidly, helping define product direction and scale.
Familiarity with working in regulated industries (insurance, healthcare, finance) and creating products with trust, transparency, oversight and compliance baked in.
Master’s degree or additional advanced study in a technical domain (optional, but a plus).

If this aligns with your ambitions and you’re excited to lead at the intersection of AI, enterprise software and regulated market transformation — we’d love to hear from you.

Salary Range: $180,000 to 275,000

Benefits:

Competitive salary with equity options
Flexible PTO
401(k) plan
Comprehensive health, dental, and vision insurance coverage
Collaborative and innovative company culture

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FAQs About Principal Product Manager Jobs at Liberate

What is the work location for this position at Liberate?

This job at Liberate is located in Boston, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Liberate?

Candidates can expect a pay range of $180,000 and $275,000 per year.

What employment applies to this position at Liberate?

Liberate lists this role as a Full-time position.

What experience level is required for this role at Liberate?

Liberate is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Liberate?

You can apply for this role at Liberate either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.