Prism Technical Systems Analyst

Early Morning Software, Inc.Baltimore, MD

$75,000 - $90,000 / year

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Overview

Compensation

$75,000-$90,000/year

Job Description

Job Title: PRISM Technical Systems AnalystLocation: RemoteEmployment Type: Full-TimeSalary Range: $75,000- 90,000

About Early Morning Software, Inc.

Early Morning Software, Inc. (EMS) is a leading innovator in compliance technology, proudly serving the public and private sectors with our flagship platform, PRISMCompliance.com. We are known for delivering smart, configurable solutions that improve diversity, equity, and inclusion in procurement. Our team is passionate about solving complex challenges and driving client success at every stage of the software journey.

We are looking for a Technical Systems Analyst who thrives in fast-paced environments, values collaboration, and is committed to delivering exceptional technical and business support to our customers.

Position Summary

As a PRISM Technical Systems Analyst, you will play a key role in the implementation, support, and enhancement of PRISMCompliance.com. You will collaborate closely with project managers, engineers, analysts, and clients to define business needs, translate them into technical requirements, and support solution delivery from concept to post-launch.

This role is ideal for early-to-mid-career professionals with strong technical aptitude, business analysis experience, and a passion for client success

Key ResponsibilitiesTechnical & Functional Analysis

Work with clients to gather and validate business and system requirements
Analyze workflows, user stories, and system behaviors to identify solutions aligned with PRISM functionality
Document technical requirements, data mapping, and use cases
Support creation of custom reports, SQL queries, and data visualizations (e.g., Crystal Reports, Power BI)

Product Implementation & Configuration

Assist in the configuration and rollout of new PRISM environments
Collaborate with developers to support system integrations and data conversion
Conduct system testing, user acceptance testing (UAT), and defect tracking
Provide hands-on support during go-live and post-implementation phases

Client Support & Training

Deliver responsive Tier 2/3 technical support to clients and internal stakeholders
Lead client and partner training sessions (virtual and in-person)
Develop user guides, FAQs, and technical documentation to support ongoing education

Data Management & Reporting

Perform quality assurance on data imports and exports
Write and maintain queries and scripts for reporting and analytics
Identify and troubleshoot data issues and support performance optimization

QualificationsRequired

Bachelor's degree in information technology, Computer Science, Business, or related field
4+ years' experience in systems analysis or similar technical role
4+ years in IT product implementation, technical support, or configuration
Familiarity with business process engineering and Agile/Scrum methodology
Proficient with SQL, Excel, and Microsoft Office 365 suite
Working knowledge of reporting tools such as Crystal Reports, Power BI, or Tableau
Excellent communication, problem-solving, and technical writing skills

Preferred

Experience supporting SaaS or cloud-based solutions
Understanding of supplier diversity, procurement, or compliance industries
Familiarity with tools such as SharePoint, Visio, Jira, or Azure DevOps

Core Competencies

Client-Focused: Anticipates and responds to client needs with urgency and professionalism
Analytical Thinker: Comfortable interpreting data and turning insights into action
Technical Acumen: Able to understand and explain technical systems in clear, simple terms
Collaborative: Thrives in a team environment and proactively supports others
Adaptable: Can shift priorities quickly and remains calm under pressure

Benefits

Health, dental, and vision insurance
401(k) with employer match
Paid holidays and vacation
Professional development opportunities
Remote work flexibility

Early Morning Software, Inc. is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

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FAQs About Prism Technical Systems Analyst Jobs at Early Morning Software, Inc.

What is the work location for this position at Early Morning Software, Inc.?

This job at Early Morning Software, Inc. is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Early Morning Software, Inc.?

Candidates can expect a pay range of $75,000 and $90,000 per year.

What employment applies to this position at Early Morning Software, Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Early Morning Software, Inc.?

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