Process Assurance Analyst - Hybrid

The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and application levels. This role partners closely with process owners to document processes, identify risks and controls, and perform control testing in accordance with established methodologies.

The Process Assurance Analyst also supports internal and external audits by facilitating audit activities, issue remediation, and ongoing monitoring to ensure compliance and control effectiveness.

What will be my duties and responsibilities in this job?

Documentation and Testing of Controls

• Partner with process owners to identify and document business processes and associated controls

• Advise process and control owners on the identification of key risks and mitigating controls

• Develop and execute test plans to assess the design and operating effectiveness of controls

• Evaluate control deficiencies and recommend new or enhanced controls to strengthen processes

• Collaborate with management to define risk mitigation action plans, monitor remediation, and ensure timely closure

• Maintain a strong understanding of risk‑based internal control standards and practices

• Monitor and test compliance with internal control requirements (financial and non‑financial)

Facilitate Audits

• Facilitate internal and external audits in alignment with departmental methodology

• Coordinate audit resources, documentation, and deliverables using prescribed tools

• Partner with issue owners to ensure management action plans are clearly defined

• Support and track remediation efforts for audit findings

• Retest remediated controls prior to auditor re‑testing

• Maintain accurate and up‑to‑date audit data and reporting

• Provide regular updates on audit and remediation progress

Build Relationships with Business Leaders/Managers

• Develop a strong understanding of Assurant's businesses and operating environment

• Maintain awareness of industry, regulatory, and business changes and their impact on the control environment

• Apply strong listening and communication skills to understand business risks and priorities

• Build effective working relationships by being responsive and solution‑oriented

Department Development

• Effectively utilize departmental processes, systems, and methodologies to meet objectives

• Contribute to department initiatives, Centers of Excellence, and continuous improvement efforts

• Actively pursue professional development and apply learnings from internal and external training

What are the requirements needed for this position?

• BA in Risk Management, Business Operations, Compliance, Finance, or a related field, or a minimum of 4 years equivalent process control work experience.

• Proven experience with all Microsoft Office products.

• Must be able to utilize technology to enhance efficiencies.

• Strong analytical and research skills

• Excellent oral and written communication skills.

• Excellent interpersonal skills with the ability to work across organizational boundaries.

• Excellent organizational skills.

• Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously.

What other skills/experience would be helpful to have?

• Experience with business process documentation and control testing

• Knowledge of Six Sigma or process improvement methodologies

• Experience with MS Visio and SharePoint

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Pay Range:

$56,200.00 - $94,100.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.