Process & Operational Excellence Manager - Freight Forwarding

Maersk (a.k.a A P Moller)Germany, GA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

Purpose of the role:

Drive operational excellence across the European Logistics and Services network by standardizing processes, improving system adoption, and leading transformation initiatives. Acting as the bridge between Operations, Product, Technology and Process Owners, you will identify improvement opportunities, simplify ways of working, support digitalisation and ensure scalable, efficient and customer-focused operations.

Responsibilities:

Drive Operational Excellence

Lead initiatives that improve productivity, quality, service performance and process compliance across the region.
Identify process inefficiencies and implement sustainable improvements.

Enable Digital Transformation

-Drive adoption of new systems, automation solutions and digital tools.
-Partner with technology and platform teams to improve user experience and business outcomes.

Standardise Processes

Ensure regional processes and SOPs align with global standards.
Reduce operational variation and promote best practices across countries.

Act as the Process & Systems Expert

Serve as the key regional contact for process design, system enhancements and change requests.
Support testing, deployment and implementation of new capabilities.

Lead Cross-Functional Problem Solving

Facilitate collaboration between Operations, Commercial, Product, Finance and Technology teams.
Remove roadblocks and drive end-to-end process improvements.

Build Continuous Improvement Culture

Promote Lean thinking, root-cause analysis and data-driven decision making.
Share successful solutions and improvement initiatives across the network.

Your background:

5+ years' experience within freight forwarding, logistics or supply chain operations
Proven experience in Operational Excellence, Process Excellence or Continuous Improvement roles
Strong knowledge of forwarding processes
Hands-on experience with freight forwarding platforms such as CargoWise or similar systems
Knowledge of Lean, Six Sigma or structured problem-solving methodologies
Strong analytical and stakeholder management skills
Experience leading transformation and change initiatives
Ability to translate operational challenges into scalable process improvements

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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FAQs About Process & Operational Excellence Manager - Freight Forwarding Jobs at Maersk (a.k.a A P Moller)

What is the work location for this position at Maersk (a.k.a A P Moller)?

This job at Maersk (a.k.a A P Moller) is located in Germany, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Maersk (a.k.a A P Moller)?

Employer has not shared pay details for this role.

What employment applies to this position at Maersk (a.k.a A P Moller)?

Maersk (a.k.a A P Moller) lists this role as a Full-time position.

What experience level is required for this role at Maersk (a.k.a A P Moller)?

Maersk (a.k.a A P Moller) is looking for a candidate with "Director" experience level.

What benefits are offered by Maersk (a.k.a A P Moller) for this role?

Maersk (a.k.a A P Moller) offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Maersk (a.k.a A P Moller)?

You can apply for this role at Maersk (a.k.a A P Moller) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.