Process Consultant Life Insurance Transformation & AI
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Overview
Remote
On-site
Compensation
upto$54/hour
Job Description
Our Client, an IT Services and Consultant company, is looking for a Process Consultant – Life Insurance Transformation & AI for their Cincinnati, OH location.Responsibilities:
- Process Assessment & Transformation:
- Analyze and document current-state business processes across Life Insurance operations.
- Identify process inefficiencies, bottlenecks, operational risks, and automation opportunities.
- Design future-state operating models and process improvement roadmaps.
- Lead business process reengineering (BPR) initiatives to improve efficiency, quality, and customer experience.
- Life Annuity Insurance Domain Consulting:
- Provide subject matter expertise across Life Insurance functions including:
- New Business & Underwriting
- Policy Administration
- Claims Processing
- Customer Service Operations
- Policy Servicing
- Billing & Premium Management
- Agent/Broker Support
- Understand regulatory and compliance requirements impacting Life Insurance operations.
- AI & Intelligent Automation:
- Identify opportunities to leverage AI, Generative AI, Machine Learning, NLP, and Intelligent Automation.
- Collaborate with technology teams to design and implement AI-driven solutions.
- Develop AI use cases and business cases aligned with operational objectives.
- Measure and track business outcomes from AI adoption initiatives.
- Support AI governance, risk assessment, and change management activities.
- Stakeholder Management:
- Facilitate workshops, process discovery sessions, and executive presentations.
- Partner with business and IT stakeholders to align transformation initiatives with strategic objectives.
- Present recommendations, process maps, KPIs, and transformation roadmaps to senior leadership.
- Continuous Improvement:
- Establish process performance metrics and governance frameworks.
- Drive RPA / Lean Six Sigma methodologies and continuous improvement practices.
- Monitor post-implementation benefits realization and operational performance.
- Bachelor’s degree in business, Insurance, Operations, Engineering, or a related field.
- 8+ years of experience in RPA, Business Process Consulting, Operations Consulting, or Process Excellence.
- 5+ years of experience within the Life Insurance industry.
- Hands-on experience in process mapping, process redesign, and operational transformation.
- Strong knowledge of AI, Intelligent Automation, RPA, Generative AI, and process optimization technologies.
- Experience delivering consulting engagements with executive-level stakeholder interaction.
- Proficiency with process modeling tools such as Visio, Signavio, ARIS, Lucidchart, or similar.
- Strong analytical, problem-solving, and communication skills.
- Required Skills:
- Life Annuity Insurance Operations
- Business Process Reengineering (BPR)
- Process Consulting
- Business Transformation
- AI / Generative AI Strategy
- Intelligent Automation
- Process Mining
- RPA and Lean Six Sigma
- Change Management
- Business Analysis
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Process Consultant Life Insurance Transformation & AI Jobs at ICONMA, LLC
What is the work location for this position at ICONMA, LLC?
This job at ICONMA, LLC is located in Cincinnati, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ICONMA, LLC?
Candidates can expect a pay range of $53.57 (per hour).
What employment applies to this position at ICONMA, LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at ICONMA, LLC?
You can apply for this role at ICONMA, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.