Process Improvement Senior Consultant

Job Family:

Operational Effectiveness Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Design and develop data visualization and dashboard solutions to provide required analytics insights

• Prepare detailed briefing decks for client presentations

• Requirements gathering with clients

• Collecting, cleaning, and analyzing data using a variety of methods and tools

• Identifying and creating additional data visualization capabilities, as needed

• Ensuring data governance and quality assurance standards are met

• Developing training materials and standard operating procedure documents

• Analyzing current process and identify potential improvements

• Working with team members to summarize and report on business process improvements to include gaps in current processes and initiatives to improve processes for an organization

• Summarizing and presenting information and reports to the team and make recommendations (both oral and written).

• Solve problems by following procedures and have experience in evaluating controls associated with complex business processes

• Conduct research and analysis using different toolsets across MS suite of tools

What You Will Need:

• Bachelor's degree in business management or related field

• 3+ years of professional experience

• 2+ years of process improvement experience

• Experience supporting senior and executive-level client decision-making and proactively anticipating stakeholder needs

• Experience developing new and re-designing existing processes to meet new and/or evolving business requirements

• Experience facilitating group meetings to achieve desired outcomes and achieve consensus, with both internal and client stakeholders

What Would Be Nice To Have:

• Process improvement and/or project management certification (e.g., Lean Six Sigma Green Belt, CAPM, PMP)

• Federal consulting experience, specifically at CDC or within HHS

• Experience with process improvement principles (e.g., Lean, Six Sigma/DMAIC, Total Quality Management, Continuous Improvement/Kaizen)

• Strong oral and written communication skills to various audiences in a professional business environment

• 2+ years of leading a team of 2 or more individuals and developing/managing project plans

• Experience analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analyses

• Demonstrated ability to collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedback

• Demonstrated ability identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor

• Experience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomes

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.