Procurement Specialist

Duties and Responsibilities

• Builds and maintains strong strategic partnerships with vendors.
• Address and resolve any issues or discrepancies that arise between vendors and internal teams.
• Ensure vendors adhere to company policies, legal requirements, and industry regulations.
• Participate in the strategic sourcing process, including identifying potential vendors, conducting RFIs/RFPs, and evaluating bids.
• Assist in managing a variety of procurement-related contracts, including NDAs and vendor agreements.
• Work with internal teams (e.g., finance, legal, operations) to ensure alignment and smooth operations.
• Track and report on vendor performance, costs, and other relevant metrics (including sponsorship funds, DEI initiatives, and annual spend.)
• Serves as primary point of contact for assigned vendors.
• Conducts regular business reviews with vendors to assess performance and identify improvement areas.
• Acts as the first point of contact for all Franchisees to understand operational issues, such as vendor performance, service issues, warranty claims of equipment, and operating supply product questions.
• An integral part of the openings team. Helps set up vendor accounts and identifies order issues that may cause delays in scheduled opening dates. Provides project budgets.
• Manages Under One Roof (newsletter) submissions from Procurement team and vendor partners.
• Maintains and distributes pertinent reports, files, and lists.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree, or equivalent work experience required.
• 2-5 years of work experience in a procurement, sourcing, or vendor relations position required.
• Proficient computer skills including Microsoft Excel, Word, Outlook.
• Excellent written and verbal communication skills to effectively interact with vendors and internal teams.
• Ability to identify and resolve issues quickly and effectively.
• Ability to analyze vendor performance data, identify trends, and make recommendations.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong negotiation and vendor management skills.
• Experience in hospitality, manufacturing, retail, or other multi‑site environments preferred.
• Attention to detail and constant follow-up.
• Travel less than 10% of the time.
• Position is located at our New Albany office. Employees are expected to be in office Monday-Thursday with flexibility on Fridays.