Product Engineering Writer II – ArcGIS Pro Documentation

EsriRedlands, California

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Overview

Schedule

Full-time

Education

Bachelor's/Undergraduate Degree

Career level

Senior-level

Remote

On-site

Job Description

Overview

Join the ArcGIS Pro Documentation team and help shape how users understand and apply the world’s leading desktop GIS software.

We’re looking for a technical writer who approaches content with precision and clarity, seeks to understand technical details, and thrives working with engineers, product managers, and others who build, deliver, and support Esri software and its user community.

In this role, you’ll create and maintain a wide range of user-facing content as well as some internal documentation. You’ll work closely with over 50 software development teams to gather technical details and translate them into content that helps users succeed.

Responsibilities

Write and edit documentation for ArcGIS Pro, including:
- Conceptual and workflow documentation
- Tutorials
- Settings and configuration help
- What’s New content for each release
- Release notes
- Licensing information
Test software features and collaborate with colleagues to understand functionality and write effective documentation
Identify and report software issues to development teams, then verify fixes through testing
Occasionally contribute to or review documentation for other Esri products, such as ArcGIS Drone2Map, AllSource, and Reality Studio (among others)
Respond to user feedback on documentation and make updates or improvements as needed
Produce screen-capture videos to demonstrate software functionality or tutorial workflows

Requirements

2+ years of experience with GIS concepts and workflows
Background in technical or academic writing
Strong attention to detail and ability to write clearly for a technical audience
Comfortable managing multiple tasks and working both independently and collaboratively in a fast-paced setting
Portfolio submission: writing samples of your recent work
Bachelor’s degree in Geography, GIS, or related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

Experience with GitHub or docs-as-code workflows
Familiarity with Esri products, especially ArcGIS Pro
Understanding of Agile development processes, particularly Scrum
Ability to produce screen capture videos
Experience writing blog content
Master's degree in Geography, GIS, or related field

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FAQs About Product Engineering Writer II – ArcGIS Pro Documentation Jobs at Esri

What is the work location for this position at Esri?

This job at Esri is located in Redlands, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Esri?

Employer has not shared pay details for this role.

What employment applies to this position at Esri?

Esri lists this role as a Full-time position.

What experience level is required for this role at Esri?

Esri is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Bachelor's/Undergraduate Degree. Candidates with relevant qualifications or equivalent experience may also be considered.

What is the process to apply for this position at Esri?

You can apply for this role at Esri either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.