Product Governance & Controls Lead
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Overview
Job Description
Description
In North America, our offices are in Stamford, Orlando, Providence, and Toronto. We are licensed to operate in each US State, and in Canada at the Federal level we are registered with FINTRAC and at the Provincial level in Quebec.
- Own the end to end risk management lifecycle for cash management and related transaction banking processes within the U.S. Bank.
- Ensure all clients, transactions, and counterparties remain within U.S. Bank and Group risk appetite across operational, credit, settlement, financial crime, liquidity, and vendor risks.
- Build and maintain a comprehensive Risk & Control Framework, ensuring effective controls, timely remediation, and alignment with Group standards.
- Champion a strong first line risk culture and close maturity gaps identified through prior audits, thematic reviews, or regulatory feedback.
Governance, Policies & Outsourcing Oversight
- Define and maintain a formal U.S.–UK operating and outsourcing framework, including SLAs, RACIs, service performance expectations, and MI requirements.
- Oversee MI and governance reporting across risk, operational incidents, vendor exposure, and service performance.
- Strengthen transparency, accountability, and traceability across all outsourced or cross border operational processes supporting cash management.
- Ensure policies and procedures remain current, owned, tested, and aligned to regulatory expectations and business growth.
Regulatory Alignment & Examination Readiness
- Serve as the first line SME for regulatory expectations covering transaction banking, payments, liquidity, operational resilience, BSA/AML/OFAC considerations, and cash related supervisory expectations.
- Lead preparation for regulatory exams by maintaining documentation, test results, playbooks, and evidence libraries.
- Act as the primary point of contact for Risk, Compliance, Internal Audit, and U.S. regulators on matters related to first line cash management and transaction banking governance.
Booking Model & Multi-Entity Controls
- Maintain and enhance multi entity booking models to ensure accuracy, transparency, and compliance across U.S. and international entities.
- Oversee reconciliation processes related to cash movements, cross border flows, intercompany activity, and transactional booking.
- Reduce fragmentation and improve data quality by aligning systems, processes, and execution models (e.g., CRM, payment systems, treasury platforms).
- Ensure integrity of operational and financial data across jurisdictions and operating teams.
What We're Looking For
- Experience in a regulated financial services environment (banking strongly preferred).
- Strong understanding of first line operational risk, governance, and control frameworks (e.g., RCSA, KRIs, issue management, outsourcing oversight).
- Experience working with U.S. regulators or supporting regulatory examinations.
- Ability to lead and influence across time zones and senior stakeholder groups.
- Experience managing outsourced, cross border, or multi entity operational processes.
- Experience in banknotes, cash logistics, or physical cash value chain.
- Experience building new governance frameworks, functions, or operating models within a scaling or transforming organization.
- Exposure to treasury, liquidity, or payments operations.
- This position is full-time permanent, operating on a hybrid working model from our office in Stamford.
- This role offers a salary range between $200,000-$250,000 per annum + bonus scheme and a comprehensive benefits package
- Medical, Dental, Vision
- 401k: 5% matched
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
