Product Management Specialist

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Join us as a Product Management Specialist at Itron, where you'll be the driving force behind our Mobile Software and Equipment for the Networks Business. Get ready for a role filled with energy, collaboration, and innovation as you help deliver customer-centric solutions that power smarter utilities and a more sustainable energy future.

Duties and Responsibilities

• Collaborate closely with engineering teams and external partners to define detailed product designs, functional specifications, project plans, and testing strategies that support innovative and reliable utility and energy solutions.

• Act as a customer-centric and accountable partner to sales and service delivery teams by supporting pricing, delivery coordination, and technical inquiries to enable successful customer outcomes.

• Lead engaging technical presentations for customers, partners, and internal stakeholders, clearly communicating product capabilities, value, and differentiation across utilities and energy markets.

• Represent Itron at trade shows, industry conferences, and customer events, promoting product solutions with authenticity, collaboration, and enthusiasm.

• Partner cross-functionally with marketing, training, engineering, partners, and installation teams to develop accurate, accessible, and compelling product documentation and enablement materials.

• Serve as a subject matter expert by delivering product training to internal teams and guiding service delivery teams on evolving technologies and best practices.

• Provide expert consultation to support the planning, design, and development of technical solutions that align with customer needs, regulatory requirements, and business priorities.

• Take ownership of complex technical support cases, working collaboratively and accountably with internal teams to drive resolution while maintaining a positive customer experience.

• Deliver ongoing technical support and case management through multiple communication channels, building trusted relationships with partners and customers.

• Investigate technical issues, collaborate with engineering and support teams, and proactively drive issues to closure using an agile and solutions-oriented approach.

• Travel up to 10% to support customer engagements, partner collaboration, and industry events.

Required Skills & Experience

• Bachelor's degree in Computer Science, Engineering, or Business with a strong technical foundation, or equivalent professional experience.

• Ability to work collaboratively across cross-functional teams in a fast-paced, innovative technology environment serving utilities and energy customers.

• Demonstrated accountability for delivering high-quality, customer-focused outcomes aligned with organizational goals.

Preferred Skills & Experience

• Excellent written, verbal, and presentation skills, with the ability to clearly and inclusively communicate complex technical concepts to diverse audiences.

• Results-driven and proactive mindset, supported by strong analytical, strategic, and problem-solving capabilities.

• Highly organized, flexible, and agile, with the ability to manage multiple initiatives simultaneously in a global or cross-regional environment.

• Experience supporting or delivering technology solutions within the Utilities & Energy sector.

Benefits Info:

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com