Product Manager, Business Banking

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

The Product Manager-Business Banking plays a key role in driving delivery of Candescent’s Banking Platform capabilities. This role translates product vision and user insights into clear, prioritized features and user stories for an agile development team of 8–10 members.

The Product Manager- Business Banking, partners collaboratively with customers, internal Product Managers, and cross‑functional stakeholders to identify and prioritize enhancements to the digital banking experience. Responsibilities include roadmap refinement, backlog grooming, release planning, and participation in user groups, including the Product Advisory Council.

Key Responsibilities & Deliverables

Product Definition & Delivery

• Define functional requirements, integration needs, user experience expectations, and deployment approaches for new and enhanced platform capabilities.

• Develop well‑formed user stories, problem statements, and acceptance criteria to support efficient team execution.

• Partner with development teams to ensure delivered features meet agreed-upon requirements, quality standards, and timelines.

• Support sprint sequencing, incremental delivery planning, and ongoing refinement of work in progress.

• Participate fully in Agile ceremonies, including sprint planning, reviews, retrospectives, stand-ups, and demos.

• Maintain product quality through well-defined acceptance criteria and structured validation processes.

Client & Stakeholder Engagement

• Collaborate closely with Candescent clients and internal teams to gather requirements and validate designs.

• Represent the product in internal and external forums, including presenting new functionality and gathering feedback via user groups.

• Prepare documentation that explains new and existing functionality for customers and internal stakeholders.

Product Strategy & Insights

• Contribute to short- and long-term product roadmaps in partnership with Product Managers, ensuring alignment to strategic objectives.

• Gather and analyze customer needs, market trends, and user research to inform product direction.

• Develop deep user understanding through personas, journey maps, and other insight‑gathering methods.

Product Design & Development

• Participate in PI (Program Increment) planning to inform team backlogs and cross‑functional alignment.

• Write and prioritize user stories based on business value, user impact, and technical feasibility.

• Evaluate backlog items continuously, balancing effort versus customer value.

• Manage dependencies, facilitate cross‑team engagement, and proactively resolve blockers.

Product Performance (P&L)

• Collaborate with Product Managers on product performance, pricing considerations, and profitability analysis.

Qualifications & Experience

• Bachelor’s degree in Computer Science or related field, or equivalent field

• 5+ years of experience in the financial industry, ideally within digital, online, or mobile banking for consumer or small business markets.

• Strong understanding of Commercial Banking/Treasury Management.

• Proven experience shipping software products across the full lifecycle (definition → design → release).

• Strong understanding of complex technical and business problems in banking or financial technology.

• Hands-on experience with Agile/Scrum methodologies.

• Familiarity with industry standards such as PCI, WCAG, and FFIEC.

• Strong communication, problem‑solving, leadership, and time‑management skills.

• Ability to articulate and prioritize user needs to drive product value delivery.

• Strong analytical skills with the ability to balance customer value, user impact, and technical feasibility

Statement to Third Party AgenciesTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.