Product Manager

Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.Job Overview:We are looking for a dynamic Product Manager to join our growing Product Management team. Do you embrace new technology? Do you love solving complex problems? Is customer-centricity in your DNA? If you answered yes, then we want to talk to you. Together, we will shape the future of cloud solutions for accounting firms and professionals.As a Product Manager in this role, you will represent product components within our portfolio. Your main objectives will be creating value and providing strategic direction for the component area. Customer interaction is crucial, and you will collaborate closely with customers within our Ideal Customer Profile (ICP). Your duties will include collaborating with stakeholders and customers to validate hypotheses, documenting product discovery and working collaboratively with your peers to ensure that initiatives delivered are high value and quality.This is a hybrid position, with the potential for up to 3 days per week in our Nashua, NH headquarters depending on location. Responsibilities:

• Work closely with customers to deeply understand pain points, market challenges and opportunities
• Ensure that the product aligns with Product Strategy and has a clear path to deliver customer value iteratively
• Drive product discovery process to ensure new ideas are viable, desirable and feasible
• Define and monitor key performance metrics and the voice of customer feedback to assess the product's success and make data-driven decisions for improvements
• Collaborate closely with the Product Marketing team to craft compelling market messaging infused with strong value propositions that deeply resonate with our customer base and market
• Interact with partners as required, recognizing that our organization takes pride in its ability to harness the power of partnerships
• Manage a variety of stakeholders effectively through evolution of change finding opportunities to build trust, align on new terminology and deeply understand what is important to them

Requirements:  

• 3+ years in Product Management
• Experience at a SaaS/cloud-based company
• Strong analytical skills with demonstrated experience using hypothesis-driven discovery in identifying customer value
• Proven ability to work cross-functionally in a highly collaborative environment
• Demonstrate strong interpersonal abilities and effective communication skills
• Comfort with JIRA, Confluence, and Microsoft Office Suite
• BA/BS in business or related field is preferred

Eligibility Requirements

• This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
• Relocation will not be offered for this position.

CompensationOur Compensation range for this role ranges from $120,000 to $140,000 annually, and is determined based on factors such as relevant experience, skills, and internal equity. BenefitsTo provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

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