Product Marketing Manager

TL;DR: We're hiring a Product Marketing Manager to build the strategic foundation for how our sales team goes to market. You will own enablement, competitive, and end-to-end feature launches for some of our most important products. You’ll partner closely with GTM leadership to scale the business.

You’re experienced owning projects from start to finish, have high standards, move quickly, and roll up your sleeves to get it done. You’ve used AI to build systems that scale and enable sales teams to self-serve. You're strategic, customer-obsessed, and want a career-defining role at an early-stage startup.

This is a senior IC role with high ownership. You'll report to our Head of Product Marketing and work closely with product, sales, and the founders.

3-5 years in B2B SaaS Product Marketing. Sales and/or consulting experience is a plus.

Applications for this position will be accepted on an ongoing basis.

Background

Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.

Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Company highlights:

• World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.

• Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.

• Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.

What You'll Do

• Positioning and Messaging You’ll shape what we say, who we say it to, and why. Own the pitch, talk tracks, objection handling, and demo narrative for every segment we sell to.

• GTM Enablement: Many reps join us without a research background. Design how they learn the market, the product, and the pitch, so a new rep reaches their first win faster.

• A single source of truth: Build the AI tooling our go-to-market team needs to self-serve the most up-to-date assets, messaging, and positioning.

• Competitive: Own the competitive landscape and the win/loss program behind it.

• Feature launches: Run launches from positioning through enablement.

Who You Are

• You're hands-on and resourceful, comfortable shifting between high-level strategy and execution, from a positioning framework to a sales one-pager to the launch email you wrote yourself.

• You've built enablement programs from scratch, whether that’s for new audiences or new products.

• You’re a trusted sales advisor. You can hear when a talk track is failing and say why.

• You've owned launches, not just supported them. You can walk us through one: what you decided, what you wrote, what you'd do differently, and what happened to adoption after.

• You're a strong writer. You can point to short-form and long-form work you're proud of. Craft matters here and we notice the details.

• You're fluent with modern tools and AI for research, competitive intelligence, content creation, and enablement.

• You move fast, seek clarity, and thrive in ambiguity where priorities evolve quickly and the answer often doesn't exist yet.

• You're curious and collaborative, energized by talking to customers and eager to learn from teammates across functions.

Nice to have

• Experience supporting a rapidly growing sales team

• Sales, research, product management or founding/early marketing experience

• Experience running launches at a company shipping weekly, not quarterly

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.