Product Operations Coordinator

#WeAreParamount on a mission to unleash the power of content… you in?

We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture.

Overview: CBS Digital division seeks an operations coordinator in New York (NYC) or Burbank, CA to support and manage live events for Entertainment.

Job Description: The Product Operations Coordinator role will support Live Events across CBS.com and apps focusing on Sports events. This role will be responsible for supporting operational workflows, accompanying documentation, and day-to-day content needs and updates related to live events on CBS Digital platforms (OTT/CTV, Web, and Mobile Apps) and properties. It is essential to ensure real-time operations and to monitor the start and end of all live events.

Key Responsibilities:

• Working during all live events

• Schedule is primarily weekends, holidays, and evenings

• Scheduling and programming live events on platforms

• Creating operational workflows and accompanying documentation for:

• Homepage marquees

• Real-time publishing/unpublishing

• Live event curation

• Supporting Dynamic Ad Insertion operations

• Creating Jira ticketing process for all necessary work

• QA of live events across all platforms and locations

• Escalating any issues outside of the purview of Operations to the appropriate channels

• Triaging and resolving any operational issues

• Additional duties as assigned

Job Requirements:

• Bachelor's degree

• 2+ years of experience in project, content management, product support in a digital consumer environment, or a closely related role

• Strong QA skills with demonstrated ability to drive product decisions, prioritization, and trade-offs

• Experience using CMS and DAM systems

• Familiarity with live streaming events, and core user behaviors

• Excellent written and verbal communication skills, with the ability to clearly convey requirements, and performance to technical and non-technical stakeholders

• Strong problem-solving skills and attention to detail, particularly when working with live events

• Ability to collaborate effectively in a fast-paced, cross-functional team environment and adapt to evolving priorities and market dynamics

CBS, a subsidiary of Paramount Skydance Corporation, creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media. It includes some of the industry's most successful and popular brands and businesses: CBS Television Network, CBS News and Stations, CBS Sports, CBS Studios, CBS Media Ventures and CBS digital properties.

This position is a contractor role employed and paid through a third-party staffing agency. Compensation and benefits, if any, are determined and administered solely by the staffing agency in accordance with the terms of the assignment and applicable law.