Product Owner - Digital Ops

Sunrise BanksSt Paul, Minnesota

$50,000 - $70,000 / year

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Overview

Schedule

Full-time

Education

Bachelor's/Undergraduate Degree

Career level

Senior-level

Compensation

$50,000-$70,000/year

Benefits

Retirement Savings

Dental Insurance

Disability

Job Description

At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.

POSITION SUMMARY

The Product Owner – Digital Operations is an execution focused role responsible for translating approved digital product strategy into clear requirements, well-organized backlog items, and coordinated delivery activities. This role works closely with Digital Operations leadership, vendors, IT partners, and customer-facing teams to ensure that digital banking enhancements are documented accurately, tested thoroughly, and implemented smoothly.

The Product Owner coordinates day-to-day delivery work across teams, prepares UAT and release readiness activities, and supports internal communication related to upcoming digital changes. This position participates in recurring vendor calls to track updates, clarify requirements, and support follow up. Strategic product decisions and enterprise level prioritization remain with Digital Operations leadership.

ESSENTIAL FUNCTIONS

Gather and document requirements, including user stories and acceptance criteria, for digital banking enhancements and operations improvements.
Manage intake, backlog sequencing, dependencies, and release readiness for items approved by Digital Operations leadership.
Prepare and coordinate UAT activities; document results and support go/no go decision readiness.
Evaluate vendor provided enhancements and configuration options; summarize impacts for internal partners.
Participate in recurring vendor calls (e.g. Q2, Urban FT) to track updates, clarify requirements, and coordinate next steps; escalate strategic items to Digital Operations leadership.
Collaborate with Marketing and business lines to support communication and staff readiness for digital changes.
Maintain logs of issues, enhancement requests, and vendor tickets; drive imely follow up and resolution.
Support documentation updates, including SOPs, FAQs and release documentation.
Ensure operational readiness by coordinating cross departmental activities tied to digital releases.
Serve as a crossâtrained backup for other Digital Operations functions as needed.

SUPERVISORY RESPONSIBILITIES

N/A

COMPETENCIES

Sunrise Core Values
Adaptability
Communication
Compliance
Dependability & Flexibility
Initiative
Integrity
Judgement
Organizational Skills
Productivity
Professionalism
Quality Service
Teamwork
Technical /PC Skills
Work Quality

EDUCATION & EXPERIENCE

High school diploma or GED required; Bachelor's degree in a businessârelated field or equivalent experience preferred.
Minimum of five (5) years of experience in banking, prepaid, or financial operations.
Experience with Q2ebanking is beneficial.
Strong analytical skills and attention to detail.
Experience managing projects, releases, or crossâfunctional initiatives.
Ability to clearly present information to employees and leadership.
High proficiency with Microsoft applications.
Experience in product improvement, innovation, or digital product management preferred.

COMPENSATION AND BENEFITS

Annual salary range DOQ: $50,000 - $70,000

Eligible benefits: Medical, dental, vision, life, AD&D, STD, LTD, Pet insurance; FSA, PPL, PTO, PVTO, 401k w/match and more. Details at www.sunrisebanks.com

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FAQs About Product Owner - Digital Ops Jobs at Sunrise Banks

What is the work location for this position at Sunrise Banks?

This job at Sunrise Banks is located in St Paul, Minnesota, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Sunrise Banks?

Candidates can expect a pay range of $50,000 and $70,000 per year.

What employment applies to this position at Sunrise Banks?

Sunrise Banks lists this role as a Full-time position.

What experience level is required for this role at Sunrise Banks?

Sunrise Banks is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Bachelor's/Undergraduate Degree. Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Sunrise Banks for this role?

Sunrise Banks offers following benefits: Retirement Savings, Dental Insurance, Disability, Health Insurance, Life Insurance, Vision Insurance, and Paid Time Off for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Sunrise Banks?

You can apply for this role at Sunrise Banks either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.