Product Quality Engineer II (Onsite)

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Are you crazy about quality? Do you love working troubleshooting and continuously improving process and products? Axon is looking for a self-motivated Quality Engineer II that is hungry to show their talents in the video and public safety industry. As Axon's Quality Engineer, you will be responsible for the product quality from development to post market of our assigned product. Set up testing and analyze Video and CEW hardware to ensure quality and safety is maintained. You will set up test cases, develop scenarios, report issues, and diagnose technical problems. Test cases may be conducted in multiple environments to assure that the product can stand up to everyday use. You will communicate your findings with Axon team members such as product managers, developers, and system engineers. You will review technical drawings and build incoming, in-process and outgoing inspection plans for new products. Additionally, you will review first article inspection reports and process capability data from suppliers before approving materials to ship to Axon.

What You'll Do 

Location: Onsite at our Scottsdale, Arizona office

Reports to: Manager, Quality Engineering

• Will follow the Axon Product Lifecycle (APL) to comply with the quality deliverables which include but are not limited to issue management and resolution (CAPA/APEX), FAIR/CPK approvals, validation plan implementation and execution, evaluation of critical to quality (CTQs) attributes and implementation/development of monitoring at incoming, in-process and outgoing quality inspections.
• Lead MRB material disposition activities
• Manage 8D and RCA teams to perform corrective and preventive actions (CAPA/APEX) from internal and external sources (RMA). 
• Create First Article Inspection Plans (FAIR) and production part approvals (PPAP)
• Effectively manage the Acceptable Quality Limits (AQL) sampling plans for incoming, in-process and outgoing quality
• Lead teams to generate dFMEAs to identify and mitigate risks.
• Provide quality engineering support to field support teams, including statistical analysis, measurement systems analysis, root cause analysis, and inspection procedures
• Lead teams in identification of risks/hazards relative to new product designs, processes, suppliers and applications. New, Unique, Different, Difficult assessments (NUDD)
• Lead launch quality activities like Early Field Failure Analysis (EFFA)
• Perform validation through process controls and assist in new and improved plans for the functionality of the products and services offered by Axon
• Provide the tools, methodologies, techniques, and technical insight to introduce improvements of electronic processing.
• Effectively communicate appropriate details in a dynamic, multidisciplinary team environment to meet internal and external customer demands.
• Utilize statistical techniques and professional independent judgment to analyze data for process improvement.
• Develop and lead execution of process validations and tests; analyze resulting data and document results (protocols/reports).
• Effectively Join Forces with internal and external stakeholders.
• Strong 'Own It' mentality to work autonomously and manage time effectively.

What You Bring

• Bachelor's Degree in Engineering, (Mechanical, Electrical, Industrial, Quality or similar)
• 5+ years of plant operations and/or quality experience with proven success delivering significant measurable improvements
• Knowledge of configuration management and product release to market processes 
• Certified Six Sigma Green Belt (CSSGB) or equivalent process evaluation and improvement knowledge and experience
• Knowledge and experience using IPC 610-A standards required; Internal/External Auditing experience preferred
• Proficiency in MS Excel, Word, Project, PowerPoint, Minitab, JMP; other statistical software considered
• Ability to read and interpret engineering drawings, product specifications, procedures and standards
• Excellent written, oral communication and technical report writing skills

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.