Product Security Coordinator

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.

Overview:

We are seeking a bilingual (English/Mandarin) Product Security Coordinator to act as the operational backbone of our security-response engine, reporting to Director of Product Security. You will own the vulnerability intake pipeline, drive patched-firmware releases as a project manager, shepherd regional certifications, run our bug-bounty program, support customer RFI/RFP responses, and turn data into measurable process improvements. The role is highly cross-functional, requiring daily collaboration among global R&D, QA, legal, sales, and external researchers.

Key Responsibilities:

• Responsible for managing the product security mailbox, including triaging all incoming vulnerability reports, generating and tracking corresponding tickets from initiation to resolution, and coordinating cross-functional sub-tasks to ensure timely closure across teams, until patches are made available to end users and customers.
• Act as the project manager for firmware security releases, aligning R&D, QA, and documentation teams to ensure on-time delivery of patched firmware images.
• Prepare and submit certification packages in collaboration with local sales and product management teams to obtain regional cybersecurity certifications, such as the U.S. Cyber Trust Mark.
• Oversee the full lifecycle of the bug bounty program, including validating submissions from external researchers, coordinating with R&D for resolution, and processing reward disbursements.
• Collaborate with local sales and product management to monitor and prepare comprehensive responses to customer RFI/RFP inquiries.
• Analyze process data to extract meaningful insights, develop actionable improvement strategies, and lead cross-team implementation to drive continuous process enhancement.
• Manage and maintain internal certificate signing software to support secure operations.
• Collaborate with cross-functional teams to publish and maintain timely, accurate security advisories.

Requirements

• Bachelor’s degree in computer science, Cybersecurity, Engineering, or related field.
• 1+ years in product security, vulnerability management, or firmware project coordination.
• Familiarity with CVE/CVSS, secure-development lifecycles, and consumer-network-device firmware.
• Proven project-management skills; ability to drive on-time deliverables across remote teams.
• Experience preparing certification evidence (FCC, CE, UL, or consumer cyber marks) preferred.
• Strong data-analysis skills (Excel, Python, or BI tools) with a track record of turning insights into action.
• Excellent written and verbal communication in both English and Mandarin; able to interface with external researchers and internal executives alike.
• Self-starter who thrives in a fast-paced, ambiguous environment and can “manage without authority.”

Benefits

Salary range: $90,000-$110,000

• Free snacks and drinks
• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.