Product Setup & Order Processing Specialist I

Description

About Nite Ize

Nite Ize is a Boulder-based company that distributes over 500 innovative products worldwide to the largest retailers in the world. We pride ourselves in being fun and functional, trusted and innovative, and obsessively dedicated to making products that are not only guaranteed for life but guaranteed to improve your life. We are focused on creatively solving everyday problems through inventions like the Spotlit pet light, Steelie magnetic phone mounts, Gear Tie reusable rubber twist ties, S-biner dual carabiners and more!

Our success is rooted in integrity and in keeping our promises to each other and to our customers. Nite Ize provides employees an exceptional workplace that is respectful and considerate. We value our employees, and, in return, our employees have been the key contributors to our success since 1989.

The position for Product Setup & Order Processing Specialist I is expected to be open until March 6, 2026.

Key Responsibilities for Product Setup & Order Processing Specialist I

• Responsible for accurately processing product information requests.
• Supplies Sales and external customers with requested product information such as pricing, weight, dimensions, barcodes, marketing materials, etc. May compile into Excel or enter directly into customer portal.
• Utilizes Product Information Management (PIM) module within Oracle, SmartSheet, and Brandfolder to gather product information.
• Communicates with Sales, Marketing, and customers' support team to investigate and resolve challenges, address incomplete information, and validate custom specs.
• Collaborates with Product Information Specialists for the accurate and timely upload of inventory feeds to customer portals and tracking for shipped items.
• Review customer websites on a regular basis for new updated information.
• Work with other Product Information Specialists and/or Manager for timely review and response.
• Partners with other Order Entry Specialists to accurately transfer sales order from order forms, spreadsheets, and PDFs into Oracle software.
• Receives, validates, and updates data for hand entered orders.
• Problem-solve system and order submission issues.
• Communicate with sales team for order verification.

Requirements

High School diploma or GED required.

Previous business experience preferred (order entry, distribution operations, customer service, or similar). Knowledge of Nite Ize operations a plus.

Demonstrated ability with Microsoft Office. Must be proficient in Excel. Outlook experience preferred.

Working knowledge of Oracle preferred.

Basic math and accounting skills a must.

Ability to work at quick pace and have strong sense of urgency.

Ability to think creatively, provide innovative solutions, and seek out opportunities.

Possess analytical, problem-solving, strategic thought processes.

Must be detail-oriented with a focus on accuracy.

Self-motivated to complete tasks on time and improve team efficiencies.

Strong interpersonal, written, and verbal communication skills.

Ability to cultivate internal relationships.

Must be able to communicate fluently (read, write, and speak) in English.

Must be 18 or older to apply.

Work Hours: This is a regular, benefits-eligible position with normal office hours. Hybrid schedule with on-site and work from home days.

Hiring Compensation for Product Setup & Order Processing Specialist I: Hiring pay range: $18.00 - $20.50/hour DOQ.

Nite Ize offers a comprehensive, voluntary benefits program which includes:

• Medical, Dental, Vision
• Matching 401K Plan
• Vacation and Sick Leave
• 8 Paid Holidays
• Discounted pricing on Nite Ize products
• Fitness Facility and Professional Trainer Discounts
• Short-term and Long-term Disability
• Life/AD&D
• Voluntary Flexible Spending Accounts and/or Health Savings Account
• Pet Insurance
• And more!

Product Setup & Order Processing Specialist I Reports to: Order Management Manager