Product Specialist

Product Specialist – Rotary Drilling Division

Alachua, Florida (Greater Gainesville Area)

Shape the future of surface mining technology.At Sandvik, we design the equipment that drives progress in some of the world’s most demanding environments. With 41,000 employees worldwide and recognition as one of Forbes’ Top 100 Global Employers, we empower people who are passionate about engineering, innovation, and making an impact.

Our Rotary Drilling Division in Alachua, Florida is home to our world‑class design and manufacturing center for rotary drilling rigs. We are now seeking a Product Specialist who will play a critical role at the intersection of engineering, customers, and the global marketplace.

Your Mission

As a Product Specialist, you become the technical and strategic backbone for your assigned product models—ensuring they perform, deliver value, and evolve with the needs of the mining industry. You will bridge engineering and commercial teams while representing the voice of the customer throughout the product lifecycle.

What You Will Do

Product Lifecycle Leadership

• Drive product improvements, feature enhancements, and quality resolutions through the Continuous Product Improvement (CPI) process

• Maintain accurate product configurations (eBOM) and partner with engineering to execute aligned product priorities

• Support manufacturing and sales teams with technical clarity to ensure correct build and delivery

Market & Customer Insight

• Analyze market trends, competitor offerings, and customer feedback to identify opportunities for innovation

• Conduct field visits to global mine sites to observe real‑world use cases and strengthen product–market fit

• Translate insights into actionable recommendations for product strategy and development

Product Profitability & Performance

• Monitor product cost structures and align with financial targets

• Collaborate with engineering and supply chain teams to influence cost‑optimization activities

• Provide analysis that supports the long‑term health and competitiveness of the product portfolio

Strategic Product Support

• Contribute data‑driven insights to product roadmaps in partnership with Product Manager(s)

• Clearly articulate the “why” and “what” of product direction through strong analytical and communication skills

What Success Looks Like

• Well‑executed product improvements aligned with customer needs

• Accurate and reliable configurations supporting sales and manufacturing

• Meaningful market insights leading to stronger product positioning

• Improved product profitability and lifecycle performance

• Trusted cross‑functional relationships across engineering, sales, marketing, and supply chain

Your Profile

• MUST be authorized to work in the U.S. on an indefinite basis without sponsorship

• 5+ years in product support, product management, engineering, or technical sales within the heavy equipment, off‑highway machinery, or mining equipment industries

• Experience managing or supporting product lifecycle activities

• Bachelor’s degree in Engineering, Sales, Management, or related field (advanced degrees or certifications a plus)

• Skilled with Office 365, Microsoft Teams, SharePoint, Power BI, Teamcenter, NX, or similar platforms

• Ability to travel internationally to mine sites (~20%)

If your experience differs slightly but you believe you bring value to this role, we encourage you to apply.

What We Offer

• Medical, dental, vision, prescription, and telemedicine (starting 30 days after hire)

• Paid vacation with up to 80 hours rollover

• Paid parental leave (eligibility after 12 months)

• 401(k) with 5% salary contribution+ 50% match on the first 6%

• Tuition assistance and career development pathways

• A diverse, inclusive workplace where innovation—and you—can thrive

Sandvik is an equal‑opportunity employer. Accommodations are available upon request; contact hrsupport.us@Sandvik.com for assistance.