Professional Services - Service - Associate Customer Service Rep

MindlanceSpringfield, IL

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Overview

Remote

On-site

Job Description

Job Description:

Associate Customer Service Rep.

Answer Phone Calls and direct to appropriate person.
Develop quotes for Aftermarket requests
Enter orders into SAP when PO received
Interface with shipping/warehouse to get urgent orders processed.
Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
Process good receipts when parts/instruments arrive
Assist other personnel with other duties when demand peaks
Data Entry experience.

Educational requirement:

High school diploma with 2 years of experience in data entry and customer service.orAssociate degree with minimum data entry and customer service experience.

No Overtime available currently but depends on the role.Extensions based on the requirement.

100% onsite role - Springfield, 62704

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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FAQs About Professional Services - Service - Associate Customer Service Rep Jobs at Mindlance

What is the work location for this position at Mindlance?

This job at Mindlance is located in Springfield, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mindlance?

Employer has not shared pay details for this role.

What employment applies to this position at Mindlance?

The employer has not provided this information. This may be discussed during the hiring process.

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