Program Coordinator

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary:

Dr. Archana Basu's Pediatric Population Health in Action program in the division of Child and Adolescent Psychiatry, is focused on trauma-informed population mental health interventions for children and families, and associated research projects. The Program Coordinator will assist our team in performing a range of administrative responsibilities for a portfolio of clinical and research projects. This would include developing and maintaining IRB protocols for human subjects research and related regulatory approvals, including clinical trials and observation studies, grants (e.g., grant budgets, overall grant submission), and support the administrative oversight of the team (communicating with the finance team).

Example clinical programs include the (1) The Integrated Primary Care (IPC) program for children and youth (infants - age 21), which integrates psychology and social work clinicians in primary care clinics to screen, triage, and provide brief interventions for a range of mental health needs for patients, and (2) trauma-informed psychotherapy interventions that aim to address children's emerging emotional and behavioral difficulties.

The program's research includes studies of biobehavioral mechanisms underlying childhood adversity outcomes and examining family-centered psychotherapy interventions to address adversity-associated developmental, mental, and physical health problems for children and youth.

Under Dr. Basu's guidance and in accordance with hospital policies and procedures, the Program Coordinator will perform a range of administrative activities necessary to conduct human subjects clinical trials and observational research, as described below.

This is a hybrid position (in-person days required) that entails working with a multidisciplinary team of psychology, social work, psychiatry, and primary care teams.

Must have strong interpersonal, organizational, and team-oriented skills, who is able to work in a respectful and professional manner with team members, collaborators, and study participants from a range of backgrounds. Must have prior experience in working well within a team and demonstrate excellent communication and writing skills. Have a strong interest in supporting mental health care for children and families and relevant experience in managing grant budgets and human subjects IRB protocols, particularly in a hospital-based setting.

Education:

Bachelor's Degree Related Field of Study required and/or Graduate Diploma Related Field of Study preferred

Experience:

• Experience with developing and managing IRB protocols for human research subjects and clinical trials, grant budgets, and data management.
• 3+ years of directly related clinical research work experience.
• At least one-year prior clinical research experience interacting with the medical system particularly with children or adolescent patients

Principal Duties and Responsibilities:

Institutional Review Board (IRB) and regulatory responsibilities:

• Assist PI in developing and maintaining all IRB protocols and approvals, and regulatory submissions (e.g., writes consent and assent forms)
• Track and renew approved IRB or other regulatory and data use agreement approvals on time
• Identify and report IRB protocol deviations
• Update study forms per protocol
• Assist with writing IRB protocols and recommend protocol changes
• Maintains research data, patient files, regulatory binders and study databases
• File adverse events report with the IRB
• Responsible for QA/QC procedures and checks
• May develop systems for QA/QC
• Assists in maintaining records and databases
• Assists with formal audits of data
• Tracks status of CITI training certificates of all staff, regulatory binders

Research responsibilities:

• Conduct literature reviews
• Participate in design and execution of research projects
• Participate in the recruitment and screening of study subjects
• Perform study procedures
• Contribute to the authorship of papers and publications

Finance-related responsibilities:

• Assists PI in developing and submitting new grant submissions (e.g., develops study budgets, reviews various grant components)
• Post-funding, tracks grant budgets and administrative components of the study (e.g., annual reports)
• Manages payment of corporate card expenses
• Uses software programs (e.g., Excel, R) to generate graphs and reports

Administrative responsibilities:

• Organize (develop agenda, manage logistics of in-person/ virtual meetings), participate/ co-lead meetings
• Coordinate hiring and onboarding (e.g., research coordinators, clinical team members)
• Perform team administrative data (e.g., tracks team members leave procedures, funding timelines etc.)
• Write standard operating procedures for team processes and projects
• Develop project-related websites
• Manage PI biosketch, SciENcv, and CVs
• Plan and initiate new activities, meetings, and support the PI's program operations
• Provide functional guidance and mentorship for research coordinators
• Engage in professional development, including workshops and trainings; make presentations as conferences
• Assist with materials management, supply, inventory, and ordering of program materials
• Participate in other responsibilities, meetings, projects and other activities as needed

Supervisory Responsibilities:

• Will participate in the training, orientation and education of research staff, interns and volunteers
• Trains junior research staff (including but not limited to CRC staff, RAs, BFTs, MGH non-employees, interns and volunteers)

Knowledge/Skills Required:

• CITI/ MGB Human Subjects training required
• Excellent interpersonal skills are critical to working within the hospital setting, our multidisciplinary team of clinicians and researchers, and supporting human subjects' research
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Excellent team management skills
• Facility to interact professionally with all levels of staff
• Ability to organize time and prioritize effectively. This includes the ability to ask for direction when appropriate and the flexibility to handle multiple tasks and deadline pressures.
• Knowledge and experience with human subjects' research and IRB requirements
• Experience with common software, including Microsoft Office and Teams (e.g., Word, PowerPoint, Excel, Outlook), Dropbox, and R software among others
• Skilled in using reference management software such as EndNote
• Ability to conduct reference and literature searches using PubMed and other search engines, and advanced internet searches
• Ability to design, prepare, deliver, and evaluate standard operating procedures
• Ability to compile and manage data, analyze information, and produce reports
• Administrative skills to meet the regulatory compliance required by IRB reporting
• Ability and willingness to learn new research and administrative skills
• Ability to compile and manage data, analyze information, and produce reports

Knowledge of current and developing trends in areas of professional expertise (e.g., new statistical analytic tools, literature review, AI research tools)

• Comfortable learning new computer applications, including relevant AI tools
• Experience in managing multiple projects within a portfolio, including the use of project management tools

Job Summary

Summary:

Dr. Archana Basu's Pediatric Population Health in Action program in the division of Child and Adolescent Psychiatry, is focused on trauma-informed population mental health interventions for children and families, and associated research projects. The Program Coordinator will assist our team in performing a range of administrative responsibilities for a portfolio of clinical and research projects. This would include developing and maintaining IRB protocols for human subjects research and related regulatory approvals, including clinical trials and observation studies, grants (e.g., grant budgets, overall grant submission), and support the administrative oversight of the team (communicating with the finance team).

Qualifications

Job Description:

Education:

Bachelor's Degree Related Field of Study required and/or Graduate Diploma Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.