Program Manager

Job Description:

The Senior Program Manager will lead complex, multi-phase programs delivering cooling solutions for data center clients. This role requires a strategic thinker and hands-on executor who thrives in a fast-paced, results-oriented environment. You will manage cross-functional teams, maintain strong client relationships, and ensure programs are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

Program Leadership

• Own end-to-end delivery of large-scale solution programs for data center clients
• Define program scope, goals, milestones, and success metrics
• Drive execution across engineering, operations, procurement, and field teams
• Ensure alignment with business objectives and client expectations

Client Relationship Management

• Serve as the primary point of contact for key client stakeholders
• Build and maintain strong, trust-based relationships
• Proactively manage expectations, risks, and escalations
• Identify opportunities for change and additional improvements

Execution & Delivery

• Champion a "get it done" culture-removing blockers and driving accountability
• Oversee scheduling, budgeting, forecasting, and resource planning
• Ensure adherence to quality, safety, and regulatory standards
• Monitor program performance and implement corrective actions as needed

Cross-Functional Collaboration

• Partner with engineering teams on system design and technical solutions
• Coordinate with field operations teams for installation and commissioning
• Work with supply chain to ensure timely availability of equipment and materials
• Align with sales and business development on client needs and opportunities

Risk & Financial Management

• Identify, assess, and mitigate program risks
• Manage P&L for assigned programs, ensuring profitability targets are met
• Track financial performance, including cost control and margin optimization

Qualifications

Required

• Bachelor's degree in Mechanical/Electrical Engineering, Manufacturing, Construction Management, or related field
• Minimum of 10-12 years or project management experience with at least 4+ years focused on team leadership, technical program management or product launches
• Proven experience delivering complex projects in data center or similar high-availability environments
• Strong client-facing experience with a relationship-driven approach
• Highly organized with the ability to manage multiple workstreams, handle competing priorities, and execute with precision
• Demonstrated ability to lead cross-functional teams and drive execution

Preferred

• Strongly Preferred PMP or equivalent certification
• Experience with data center cooling technologies (e.g., CRAC/CRAH units, liquid cooling, chilled water systems)
• Familiarity with energy efficiency and sustainability practices.

Core Competencies

• Execution-Oriented: Bias for action and results; thrives in a "get work done" culture
• Relationship-Driven: Builds trust quickly and maintains strong partnerships with stakeholders and customers.
• Leadership: Inspires accountability and ownership across teams
• Problem-Solving: Navigates complex challenges with practical solutions
• Communication: Clear, concise, and effective with both technical and non-technical stakeholders

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

• Tuition reimbursement

• Paid time-off

• Paid holidays

• Healthcare insurance & Health Savings Accounts

• Profit sharing or Annual Incentive Plan Bonus

• Premium 401(k) plan

Pay Range:

$128,051.00 - $192,076.00