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Program Manager / Contract Manager

Akiva AiRaleign, North Carolina

$125,000 - $185,000 / year

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Overview

Schedule
Full-time
Education
PMP
Career level
Director
Remote
Remote
Compensation
$125,000-$185,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources
Location: North Carolina (Remote with periodic on-site coordination at participating community colleges)
Employment Type: Full-Time
About AKIVA
AKIVA is an AI native engineering firm specializing in enterprise services, domain specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
Position Overview
AKIVA is seeking a Program Manager / Contract Manager to serve as the primary point of contact and overall lead for AKIVA's direct hire staffing services supporting the North Carolina Community College System and its participating community colleges. This individual provides corporate oversight of the contract, ensures compliance with all contract requirements and service levels, manages performance reporting, coordinates issue resolution, and drives continuous improvement. The Program Manager conducts quarterly business reviews, tracks key performance indicators, and ensures consistent, responsive service delivery across all participating colleges throughout the contract period. As an AKIVA team member, you will have access to AI powered project management, reporting, and analytics tools that streamline oversight and reporting workflows.
Key Responsibilities
  •        Serve as the primary liaison with the NCCCS Contract Administrator and participating community college Contract Administrators.
  • Provide overall contract oversight and ensure compliance with all contract terms, conditions, and service-level requirements.
  •        Manage contract performance, quality assurance, and continuous improvement initiatives.
  • Coordinate escalations and drive timely issue resolution across participating colleges.
  •        Monitor staffing metrics, requisition fulfillment timelines, and recruitment performance against contract standards.
  • Conduct quarterly business reviews and prepare periodic management reports covering placement activity, hours worked, and attendance.
  •        Oversee onboarding and offboarding coordination and ensure accurate recordkeeping across all placements.
  • Required Qualifications
    5+ years of program or contract management experience, including staffing, recruiting, or professional services delivery.
  •        Demonstrated experience managing government or public sector contracts and service-level agreements.
  • Strong understanding of recruitment operations, requisition workflows, and performance reporting.
  •        Excellent written and verbal communication, stakeholder management, and presentation skills.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, for management reporting.
  •        Ability to manage multiple priorities and coordinate teams across distributed locations.
  • Must be authorized to work in the United States
    Preferred Qualifications
  •        Experience supporting staffing or direct hire contracts for higher education or state government clients.
  • PMP, CSP (Certified Staffing Professional), or equivalent professional certification.
  •        Familiarity with Vendor Management Systems (VMS) and Managed Service Provider (MSP) environments.
  • Experience with North Carolina state procurement processes and eVP vendor requirements.
  •        Familiarity with AI powered project management, reporting, and analytics tools.
  • Tools, Technologies & Frameworks
    Project & Reporting: Microsoft Excel, Word, PowerPoint, Project | Collaboration: Microsoft Teams, SharePoint, Outlook | Staffing Systems: Applicant Tracking Systems (ATS), Vendor Management Systems (VMS) | Methodologies: Service-Level Management, KPI Tracking, Continuous Improvement
    What AKIVA Offers
    Professional development and skill-building opportunities
  •        Supportive management team with Veteran-owned company values
  • Opportunity to work on impactful public sector engagements
  •        Long-term contract engagement with potential for extension
  • AI productivity tools and training provided at no cost to employees
    Comprehensive Benefits Package
  •        401(k) with generous company match
  • Medical Insurance
  •        Dental Insurance
  • Vision Insurance
  •        Short-Term & Long-Term Disability Insurance
  • Paid Time Off (PTO)
  •        Profit Sharing
  • Join Our AI Innovation Network
    Interested in staying connected with AKIVA's AI initiatives, research, and opportunities?
    Join our AI Innovation Network here: https://www.akiva.com/ai-network
    Equal Employment Opportunity Statement
    AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and Veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool.
    AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

    Flexible work from home options available.

    Compensation: $125,000.00 - $185,000.00 per year

    Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

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    FAQs About Program Manager / Contract Manager Jobs at Akiva Ai

    What is the work location for this position at Akiva Ai?
    This job at Akiva Ai is located in Raleign, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Akiva Ai?
    Candidates can expect a pay range of $125,000 and $185,000 per year.
    What employment applies to this position at Akiva Ai?
    Akiva Ai lists this role as a Full-time position.
    What experience level is required for this role at Akiva Ai?
    Akiva Ai is looking for a candidate with "Director" experience level.
    Does Akiva Ai allow remote work for this role?
    Yes, this position at Akiva Ai supports remote work, giving candidates the flexibility to work outside the primary office location.
    What education level is required for this job?
    The education requirement for this position is PMP. Candidates with relevant qualifications or equivalent experience may also be considered.
    What benefits are offered by Akiva Ai for this role?
    Akiva Ai offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Akiva Ai?
    You can apply for this role at Akiva Ai either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.