Program Manager
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Overview
Compensation
$55-$60/hour
Job Description
Request ID: 73525 -1Title: Sr. Program ManagerLocations: San Jose CA 95101Duration: 6+ Months with Possible Extension.Salary Range: $55.00- $60.00/Hour on W2 Only (All inclusive) Applicant must be willing to work on W2.Job Overview We are seeking a highly skilled Sr. Program Manager to join our team for a 6-month contract in San Jose, CA. The ideal candidate will have 7-10+ years of experience in program management within the software and/or technology industry, with a focus on Customer Experience across web, voice, and messaging/chat platforms. This is a 100% onsite role, and we are only considering local candidates at this time.Key Responsibilities:
- Lead and manage complex programs in the Customer Experience domain, with focus on web, voice, and messaging/chat platforms.
- Oversee multi-discipline teams, including both business and technical resources, ensuring smooth program execution.
- Develop and manage program timelines, budgets, and resources to ensure successful and timely program delivery.
- Utilize Agile/Scrum, Waterfall, and hybrid methodologies to tailor the project delivery approach for maximum efficiency and program success.
- Act as the primary point of contact for stakeholders, ensuring clear communication, risk mitigation, and effective decision-making throughout the program lifecycle.
- Coordinate with cross-functional teams to ensure alignment on project goals, timelines, and deliverables.
- Provide regular program status updates, identifying potential risks and proposing solutions to keep programs on track.
- 7-10+ years of experience as a Program Manager in the software or technology industry.
- Strong background in managing programs within Customer Experience, particularly across web, voice, and messaging/chat platforms.
- Proven experience in leading multi-discipline teams consisting of both business and technical resources.
- Expertise in various project delivery methodologies (Agile/Scrum, Waterfall, hybrid), with the ability to tailor approaches to suit specific program needs.
- Excellent communication and leadership skills, with the ability to engage stakeholders and manage expectations effectively.
- Strong problem-solving skills, with a focus on identifying risks and driving solutions.
- Experience in managing cross-functional teams with both technical and non-technical stakeholders.
- Previous experience in a Customer Experience role, particularly in digital transformation initiatives.
- Local candidates only – applicants must be based in the San Jose, CA area.
- 100% onsite – this is a full-time onsite position.
- Duration: 6-month contract with potential for extension.
- Inclusive and diverse work environment
- Opportunities for professional growth and development
- Comprehensive health and wellness benefits
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FAQs About Program Manager Jobs at Artech LLC
What is the work location for this position at Artech LLC?
This job at Artech LLC is located in San Jose, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Artech LLC?
Candidates can expect a pay range of $55–$60 per hour for this role.
What employment applies to this position at Artech LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Artech LLC?
You can apply for this role at Artech LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.