Program Manager

Pay Rate: $75 per hour - $90 per houLocation: Oakland, CADuration: 12 MonthsWork Mode: Hybrid

Responsibilities:

• Manage the strategy, governance, and operations of ERGs across the company.
• Partner with ERG/ENG leaders and executive sponsors to set annual priorities, KPIs, and leadership development opportunities.
• Ensure ERG programs align with enterprise CI&B strategy and business goals.
• Provide tools, resources, and oversight of budgets, charters, and succession planning.
• Partner with Functional Area Inclusion Councils to guide the development and execution of annual inclusion action plans within their business units.
• Deliver data, insights, and best practices to inform decision-making and progress.
• Provide consultation to council leaders to build accountability, alignment, and measurable impact.
• Support councils in embedding inclusion and belonging practices into daily operations and workforce strategies.
• Establish clear governance models, operating principles, and success measures for ERGs/ENGs and Councils.
• Drive adoption and scalability of inclusive practices across the enterprise.
• Act as a trusted advisor to leaders and stakeholders, building influence without direct authority.
• Develop dashboards, scorecards, and regular reporting that track progress on ERG/ENG groups and Inclusion Council goals.
• Translate data into actionable insights and narratives for leadership, business units, and external reporting.
• Evaluate impact across culture, career, community, and customer outcomes.

Requirements:

• Bachelor’s degree in Human Resources, Organizational Development, Business, or related field.
• DEI practitioner certification or significant applied experience in DEI program management.
• Minimum 5 years of program management, organizational development, or HR/DEI experience, preferably in a complex or unionized environment.
• Proven ability to lead enterprise-scale inclusion programs and influence without direct authority.
• Experience in data analysis, insights, and reporting to guide strategy.
• Strong facilitation, communication, and relationship management skills.

Preferred Skills:

• Strategic Agility – Translates organizational strategy into actionable ERG/ENG and Inclusion Council plans.
• Inclusive Leadership – Models belonging and equity while empowering diverse teams to lead.
• Data-Driven Decision Making – Interprets data, leverages insights to shape plans, measure outcomes, and inform leaders.
• Influence & Collaboration – Mobilizes people across business units and functions without direct reporting lines.
• Change Leadership – Builds buy-in and navigates complexity to advance a culture of inclusion.
• Operational Excellence – Establishes governance, tools, and scalable processes that ensure sustainability.
• Results Orientation – Balances culture-building with measurable business and people outcomes.