Program Manager, Compass Program

Come join our Rocket Ship and be part of Compass Datacenter's mission to make life better by providing the world's technology leaders with a secure place to plug-in wherever they grow. We provide custom, move-in ready data centers, from edge deployments to core facilities serving hyperscale, cloud and enterprise customers. At Compass we have our sights set on leaving a legacy imprint on the data center industry. By putting Culture first, we can show this not only produces results, but more importantly, can change lives.

As a Compass Program Manager, you will work directly with the VP of the Compass Program to continuously improve and embed the framework our teams use to execute critical work. That means facilitating cross-functional workshops to surface gaps, designing better ways of working, building the tools and training that make adoption real, and measuring whether it's landing. The Compass Program blends our cultural values with structured operational methods to drive transparency and upstream error elimination. Your job is to make it better - and make it stick.

This is not a traditional program management role. There is no portfolio of projects to track, or teams to manage. This is a role for an organizational development, change management, or consulting professional who has built people-based systems that participants actually adopt - someone equally at home in a whiteboard session as in a training room.

Responsibilities:

• Partner with cross-functional teams using curiosity and humility to understand where the methodology is working, where it isn't, and why.
• Design and facilitate workshops to identify gaps and co-develop solutions with the people who do the work.
• Translate what you learn into clear, concise documentation that the organization can actually use - and have the discipline to eliminate work that doesn't add value.
• Design and deliver training on the Compass Program for new project teams and functional groups.
• Build onboarding experiences that give new team members the tools and knowledge to execute from day one.
• Create simple tools and resources that make the Compass Program easy to navigate and apply.

Skills and Experience:

• Background in organizational development, change management, management consulting, or operational methodology design - you've built frameworks that people actually adopt.
• Able to take a behavioral lens on why work breaks down - not just what went wrong, but how to design for the humans involved; comfortable eliminating complexity when it's not serving the work.
• Thrives in environments with no rulebook: fast-growth, consistently evolving, and light on precedent.
• Strong facilitation skills; capable of leading cross-functional workshops with senior stakeholders.

Requirements:

• Available to work in-office full time.
• Excellent written and verbal communication - you make complex things clear.
• Comfortable with technology and enthusiastic about learning new tools.

Location:

Based in Dallas or Toronto (Canada).

Travel:

Ability to travel internationally up to 10%.

Employer will not sponsor applicants for new employment visa status.

Disclaimer:

Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

At Compass, we make lives better by providing the world's technology leaders with a secure place to plug in wherever they grow. We provide custom, move-in ready data centers from edge deployments to core facilities serving hyperscale, cloud and enterprise customers.

We are a Culture First organization. With a keen focus on our culture, we genuinely provide a place where employees can do their best work and grow personally and professionally. Each day, we are accountable to live out our four Core Convictions: 1) Humility In, Pride Out, 2) Actions and Words are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants.

Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That is why we are committed to our core convictions and key principles as we continue to provide companies a secure place to plug in.

Learn about us at www.compassdatacenters.com.

Benefits:

Medical, Dental, Vision, Voluntary, 401K, Unlimited PTO (USA).

GDPR Recruiting Privacy Notice (enabled in BreezyHR).

Sonnet 4.6