Program Manager

Goosehead Insurance AgencyWestlake, Ohio

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Overview

Schedule

Full-time

Education

PMP

Career level

Director

Job Description

Program Strategy & Planning: Develop and maintain program roadmaps, define strategic objectives, and align initiatives with organizational goals in collaboration with senior leadership and stakeholders.
Cross-Functional Leadership: Serve as the primary liaison between Strategic Partnerships, IT, Marketing, Operations, and other departments to ensure cohesive execution and alignment across all workstreams.
Governance & Risk Management: Identify program-level risks and dependencies, and implement mitigation strategies to ensure successful delivery across multiple projects.
Execution Oversight: Monitor progress across projects within the program, ensuring milestones, deliverables, and timelines are met. Utilize tools such as Jira, Confluence, and Smartsheet to manage visibility and accountability.
Stakeholder Communication: Provide executive-level reporting and insights on program status, achievements, risks, and strategic impacts. Facilitate regular steering committee meetings and stakeholder updates.
Change Enablement: Lead change management efforts across the program, ensuring changes are communicated effectively and adopted across impacted teams.
Continuous Improvement: Identify opportunities to optimize partnership operations and program delivery processes, leveraging feedback and performance metrics.

Required Experience and Skills:

3+ years of experience in program or project management, with a focus on strategic initiatives or cross-functional programs
Strong understanding of Agile, Scrum, or Kanban methodologies and traditional program management practices
Proven ability to lead cross-functional teams and influence without direct authority
Proficiency in program and project management tools (JIRA, Confluence, Smartsheet, Asana, etc.)
Exceptional communication, leadership, and problem-solving skills
Experience presenting to and working with executive leadership
Strategic mindset with a focus on outcomes and business impact

Preferred Qualifications:

Bachelors degree in Business, Insurance, Program Management, or related field
Experience in the Insurance industry or with embedded partnerships
PMP, PgMP, or Agile certification (e.g., Scrum Master, SAFe Program Consultant)
Experience managing programs with multiple concurrent projects and stakeholders

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FAQs About Program Manager Jobs at Goosehead Insurance Agency

What is the work location for this position at Goosehead Insurance Agency?

This job at Goosehead Insurance Agency is located in Westlake, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Goosehead Insurance Agency?

Employer has not shared pay details for this role.

What employment applies to this position at Goosehead Insurance Agency?

Goosehead Insurance Agency lists this role as a Full-time position.

What experience level is required for this role at Goosehead Insurance Agency?

Goosehead Insurance Agency is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Goosehead Insurance Agency?

You can apply for this role at Goosehead Insurance Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.